Passkey says fix on web but nothing visibly wrong with account

Hello there!

According to the explanation you have provided, I believe that you will just need to verify your account and your issue will be resolved. Therefore, you will just need to follow those simple instructions, please go to account.microsoft.com > sign in with your account> verify your account using your security information.

Basically what the article that the previous poster put in says.

If you forgot your passkey on the Xbox One you can enter in a wrong passkey 3 times and then it will ask you for your password for your account once you put that in you can choose to put in a new passkey or leave the feature of having to put in a passkey
everytime off.

hi thanks for the reply, it doesnt appear that my account is locked.

when we log onto teh xbox, it says "

"Fix this on the web. There's a problem with your account. Fix it at account.live.com"

and again, logged onto the microsoft account, and nothing

OK, thanks. I would likely think this is related to the version of Android. That is an older Android released around 2015 and was likely updated in subsequent versions. Might want to look at the Bluetooth drivers and see if there are any updates to
that you can load alternatively.

I hope I don't encounter this issue, but thanks in advance for if and when I do!