Party Chat ban

Discus and support Party Chat ban in XBoX on Consoles to solve the problem; Hi, thanks for visiting Xbox Support! I'm Sunshine W.. Me'Ello sunshine I hope you are doing well today. 曆 Oh I understand you have concerns in your... Discussion in 'XBoX on Consoles' started by Darkstrome, Nov 18, 2017.

  1. Darkstrome
    Darkstrome Guest

    Party Chat ban


    Hi, thanks for visiting Xbox Support! I'm Sunshine W..

    Me'Ello sunshine

    I hope you are doing well today. 曆

    Oh I understand you have concerns in your account with voice communication limited xbox privacy

    Menot as well as it should be, but yes

    I will surely go ahead and assist you on this concern.

    Can I have your gamertag and first name please to address you properly?

    Me

    Meand Tim

    Thanks Tim!

    Meafter looking into it from my end, i believe i found the issue

    Let me go ahead and check on your account.

    One moment please.

    Oh yeah, I see here the account is temporarily banned for communications and messaging but you can still play online.

    MeAfter a person had played a game, specifically throwing it because me and another player were underequipped, i had gotten aggrivated

    MeNow seeing that under xbox virtue

    Methat its about teamwork

    Meamongst other things

    MeI believe this "Party chat ban" is excessive

    Oh I truly understand the hassle and pain for this temporary suspension Tim.

    Mewhere i understand the messageees

    I myself has tried to be communications ban for 3 times and the last time was for 3 weeks.

    MeThat part matters less

    Did you have some cussing or trashtalking or any form of harassment on that previous gaming?

    MePrevious to that? no. Simply put, he ran in, pulled ALL mobs because he was unhappy his team did not surrender

    MeSo then, in response, I did say something to him, for acting the role

    MeEssentially, imagine, your on a boss, but someone, because they didnt like your dress, decided to throw the fight for 2 other people

    Mehow would you feel?

    Did you say anything that is inappropriate? Because even if we didn't started it, it will not excuse our accounts for violating the code of conduct.

    Oh I truly understand you Tim.

    MeAwesome, so recind the party ban

    The other party might have a longer ban like 2 weeks.

    In your account you only got 24 hours ban.

    Tomorrow everything will work good.

    MeGreat! Should be easy to recind

    Meso lift it, I understand where we believe I did wrong.

    MeAnd i do apologize and do NOT plan on doing it again in the future.

    MeHowever, this is my first day off in 14 days

    Meand this, is Grade A.

    It is truly a pain and I understand you Tim,

    Imagine me for 3 weeks communications ban because I fought back on these kind of players.

    What I learned is, we need to avoid these players.

    Mei understand your plight, attempting to relate, this is customer service, but we are about to move into Customer Retention

    If they say something bad, the more they get mad if we ignore them.

    MeI understand bullying

    MeI was a target

    MeThis is besides the point

    I hope you understand too that Enforcement Action on an account is done and controlled by Enforcement team

    Meand an attempt to deescalate

    I truly am so sorry about that Tim.

    Methen please transfer me to them. simply put

    MeThis is a grave error on Microsofts end, and is uncalled for.

    MeThis is something that is a make or break for this specific customer. Message ban, i dont care. Party?! this is inexcusable.

    What error message do you get when you try to start a party?

    MePrivacy settings prevent chat

    One sec.

    Share Kinect Content , Social Network Sharing , Communications , Communications Friends Only , Broadcast , Share Content

    These are the privileges suspended for 24 hours.

    Mecommunication friends only?!

    MeWhy would that?!?!

    MeWhat the heck?!

    MeIf its a mutual friends "WTF?!?!"

    I truly understand how you feel Tim, this is also my reaction on my first Communications Suspension.

    MeAwesome, but if its a separate thing

    MeWe can remove it, and fix it

    MeEasy dau

    Meday

    MeSo let's get to work

    MeWhat can I do to help.

    Oh I truly wish I have the controls and access on Enforcement actions on an account Tim.

    You can try to post this concern in the Enforcement Team forums though.

    MeSweet, but we can get someone ho can!

    Mewho

    MeSo escalate m

    Mee

    This we cannot file a case review too, since this is just for 24 hours ban.

    MeBUt i can speak to a person, no?

    MeDirectly?

    Sure, please post this concern on this link so our Enforcement team moderators can check on you.

    Mevia customer service?

    There are no direct lines for Enforcement team.

    MeThat's trash

    MeNow come on

    MeWe were working towards a solution

    Meand now your going to tell me to, in less words, "Kick rocks"

    MeI mean, don't get me wrong, 7 years rewards member, 9 years live member, always been a PC fanboy, and blew THOUSANDS of dollars on this, and im going to get brick walled?!

    Please sign in your account on the link below to add a new post:

    Results in Xbox - Microsoft Community

    Meoh hell nah, this is about to become a very frustrated phone call.

    If only I have the controls on this Tim, I could have removed the ban right away for you.

    Please understand this is an Enforcement action from Enforcement team.

    For phone support you can contact us but they might tell you the same thing:

    MeThen forward me to a service that can, that I don't have to go to some Forum and post like an internet warrior and wait and wait and wait and wait

    US Xbox Phone Support:

    1-800-469-9269

    :)
     
    Darkstrome, Nov 18, 2017
    #1
  2. Dadwhite
    Dadwhite Guest
    Party chat ban

    Sorry but the enforcement team does not follow these forums, You will need to look at the code of conduct on the enforcement site to understand what the enforcement team bases it's ruling on. https://enforcement.xbox.com/en-US

    Also check out the "Stay Safe" link too
     
    Dadwhite, Nov 18, 2017
    #2
  3. vSnipezAU
    vSnipezAU Guest
    Party chat ban

    n people report me cause I reply to their message or I kick them out of my party chat n they can talk smack n not get it but I don’t reamly do it n they do it a lot and I don’t see how this is fair
     
    vSnipezAU, Nov 18, 2017
    #3
  4. Darkstrome
    Darkstrome Guest

    Party Chat ban

    Sorry for the jumble, but Direct copy paste from Customer Care.
     
    Darkstrome, Nov 18, 2017
    #4
  5. Darkstrome
    Darkstrome Guest
    After an hour and a half on the phone, I have come to terms with microsoft being unresponsive to any and all attempts at resolution to this issue, and is acting like a faceless monstrosity. Thank you for showing me, after more than 20 years of brand loyalty,
    that you believe that the customer is nobody, and that I will no longer be supporting Microsoft as a company.

    Good day.
     
    Darkstrome, Nov 18, 2017
    #5
  6. Darkstrome
    Darkstrome Guest
    after the 24 hrs, 6 hrs after ban lifted, still cannot communicate via party chat.

    "Working as intended?"
     
    Darkstrome, Nov 1, 2018
    #6
  7. vent-B0FA7E6A-5565-4 Win User

    im banned from chats

    cod nope I am banned from party chats and game chat for some reason I have been in a party with my buds for 2 days no game chat and I get temp banned
  8. ChainSmokingBob Win User

    Banned?? Why?

    Just got to Party Chat and wait the ban out...
  9. Njal the Blue Win User

    Party chat ban

  10. Dadwhite Win User

    Party chat ban

    Sorry but the enforcement team does not follow these forums, You will need to look at the code of conduct on the enforcement site to understand what the enforcement team bases it's ruling on. https://enforcement.xbox.com/en-US

    Also check out the "Stay Safe" link too
  11. vSnipezAU Win User

    Party chat ban

    n people report me cause I reply to their message or I kick them out of my party chat n they can talk smack n not get it but I don’t reamly do it n they do it a lot and I don’t see how this is fair
Thema:

Party Chat ban

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