Partner Center - Page to pay fees broken, cannot pay with PayPal

Discus and support Partner Center - Page to pay fees broken, cannot pay with PayPal in XBoX Games and Apps to solve the problem; Hello! I hope this is the correct place to ask questions about the Creators Program. To open my Individual Developer account, I must pay the 20$ fees.... Discussion in 'XBoX Games and Apps' started by SuperTux Team, Mar 6, 2021.

  1. Partner Center - Page to pay fees broken, cannot pay with PayPal


    Hello! I hope this is the correct place to ask questions about the Creators Program.

    To open my Individual Developer account, I must pay the 20$ fees.
    I'd like to pay with PayPal. Unfortunately, when I attempt to pay with
    PayPal, the webpage throws an error before the payment can be done.

    The error happens on this page: https://partner.microsoft.com/en-us/dashboard/Registration/Payment?logged_in=1
    I went in the developer tools to try and find more information about the error, and I found this error message:

    Code:
    failure=
    
    {"message":""."name":"mandatoryInputParameterMissingOrNull","code":1000,"type":"InputValidationError","parameterName":"urls.success","debugMessage:"Mandatory
    parameter 'urls.success' is missing or null"}
    The exact steps I followed:
    -
    When I tried to pay, I was on the page that offered me to add a promo
    code and to pay; I clicked on the link to pay, which let me select
    between credit card or PayPal; I chose PayPal, which then gave me a
    summary and a large button to proceed with PayPal. Upon clicking this
    button, the screen when semi-white with a loading wheel animated icon,
    then the loader disappeared and the form vanished. Nothing else
    happened; no redirect, no other button popped up, nothing.

    To save some time, here's what I already tried:
    • Changing browsers (I tried with Edge, Chromuim, Firefox and Opera)
    • Changing operating systems (I tried WIndows and Linux Ubuntu 20.04)
    • Changing computers (Two desktops and a laptop, with very different ages and components)
    • Disabling all add-ons and adblockers, and reseting browsers (in the case of Chromuim, it was a fresh install on both OSes)
    • Reseting my router, and trying from another network
    What
    can I do? Do I have alternatives while waiting for this problem to be
    fixed? Unfortunately, I cannot pay with a credit card, so I am stuck to
    pay with PayPal.

    :)
     
    SuperTux Team, Mar 6, 2021
    #1
  2. Sanouske Sagara Win User

    Cannot pay with PayPal

    Thanks. I have looked at the post and even changed my paypal email to match my profile details. Still no luck. I still cannot add Microsoft points. My accounts both PayPal and Xbox live are australian accounts and I am currently in Singapore.

    Same error message payment instrument cannot be authorized keeps popping up.
  3. Brutal At This Win User

    Cannot pay with PayPal

    The issue is because the account has an address for Australia, but the system is seeing you make the purchase with an IP address in a different region. This makes a red flag go up which is only to protect your account from unauthorized purchases. I would
    suggest having a trusted family or friend make the purchase for you in Australia or maybe using a prepaid card to bypass this issue. I hope this helps!
  4. Brutal At This Win User

    Cannot pay with PayPal

  5. MightyPuddles Win User

    COPPA Act

    The fee is partly to pay for the credit card transaction fee and the rest is used as a donation for the National Center for Missing and Exploited Children.

    support.xbox.com/.../charged-create-child-account

    So you should probably just suck it up and pay $.50
  6. H3PA80R Win User

    xbox live gold

    Sorry to say, but you could not pay that fee with prepaid cards. It would only work with a credit / debit card or paypal.
Thema:

Partner Center - Page to pay fees broken, cannot pay with PayPal

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