Paretal controls

Don't post your serial # on the forum.

Hey Polina,

Thank you for reaching out. In order to begin resetting the parental controls on your Xbox, please head on over to our

Pass Code Reset article. Hope this helps!

PARETAL CODE 080398704008 with serial number PLEASE HELP

hello there,

I'm experiencing the same problem.

My daugther can't install a lot of games in his phone as the system say that she has to accet the new policy on xbox.com.

I connect to xbox.com and the system prompt for the new policy and ask to accpet, than confirm and ask to login as parent to confirm this new contract...I Login with my userid/password and the system restart from asking again to accept the policy, thant
to make this confirm form the paret and so on.

I already checked both mine and my daugther configuration about the two-step authentication and in my account was disable but was enabled in her account so I disabled hear account but nothing changed

Again and again a non stop loop asking to accpet the new policy, than a parent should login, and then after login again ask for the new policy.

Any idea?

Thank you in advance,

Me enviarian un codigo con botonos es que mi hermano pequeño aplasto como loco con el mayor y necesito resetear

[Translation-

I send a
code with botonos
is that my
little brother crushed
like crazy with
the greatest and
I need to reset]