parental controls. game purchased on my account.

Discus and support parental controls. game purchased on my account. in XBoX Accessibility to solve the problem; Originally the xbox was mine and it is associated with my account. The children have been using it and it has never been a problem. My wife and I feel... Discussion in 'XBoX Accessibility' started by jeffery gilchriest, Jan 12, 2024.

  1. parental controls. game purchased on my account.


    Originally the xbox was mine and it is associated with my account. The children have been using it and it has never been a problem. My wife and I feel like our son is spending too much time on it and we want to limit his screen time via parental controls. I run into issues with setting up the xbox to login to the account that I made for him. The game becomes unavailable because his account didn't purchase it. I have tried a variety of methods. Thank you for your time.

    :)
     
    jeffery gilchriest, Jan 12, 2024
    #1
  2. Mister Cerb Win User

    Unable to download due to age restrictions

    Hey there Gavva! This is probably due to your age restrictions set up on your child account by the parent account. You will need to give your account permissions to purchase game content. Here's a guide to parental controls, if you need it:

    support.xbox.com/.../xbox-live-parental-control
    .
  3. Rodrigo Oliver Win User

    parental controls. game purchased on my account.

    Hi Jeffery, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, make sure to make your XBOX the home console of your account.

    Take a look here for a detailed guide: https://support.xbox.com/help/hardware-network/console/my-home-xbox

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    To make this your home Xbox, select Make this my home Xbox.

    Let me know if it works!
  4. MicheIIe Fury Win User

    parental controls. game purchased on my account.

    Hey Jeffery

    I run into that problem sometimes as well because i used to share my brothers account years ago, one work around that i found was to log in the account that has the game purchased and then switch to the other account (while the other is still logged in) if it's all on one Xbox.

    Hope this works for you
  5. Mister Cerb Win User

    nokia lumia marketplace

    Hey there Club! If your account a child account? Sounds like you'll need to promote your account to an adult account or adjust your parental settings so that your account is allowed to purchase on the marketplace. Here's a guide on parental controls if you
    need it:
    support.xbox.com/.../xbox-live-parental-control
    .
  6. Mister Cerb Win User

    Plz help me!

    Hey there Pie!

    It sounds like he's being blocked from purchasing content by a parental control to me. I would suggest taking a look at this page (support.xbox.com/.../xbox-live-parental-control)
    and then take a look at the parental controls placed on your son's account and see if that's blocking him from being able to purchase DLC and such.
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parental controls. game purchased on my account.

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