Parental controls/fortnite

Discus and support Parental controls/fortnite in XBoX Accessibility to solve the problem; Please help! Parent account is restricted as child in Fortnite and I can’t enable the voice chat, the parental PIN is required. I try to enter it, it... Discussion in 'XBoX Accessibility' started by Tasha Reed, Jan 23, 2025.

  1. Tasha Reed
    Tasha Reed Guest

    Parental controls/fortnite


    Please help!

    Parent account is restricted as child in Fortnite and I can’t enable the voice chat, the parental PIN is required. I try to enter it, it says PIN incorrect.

    I then click on "modify PIN", which does bring me to the EPIC website on my account. There I can connect with the PIN that was said as "incorrect" in Fortnite. I can navigate and change the options in parental control without any problem. I can even change the PIN.

    But if I go back to Fortnite, try to change voice chat and enter the PIN which worked right before in the EPIC portal, then it's refused again...

    It seems the PIN in Fortnite is not the same as the one in EPIC portal...

    If you can help, thanks in advance

    :)
     
    Tasha Reed, Jan 23, 2025
    #1
  2. Dondlan Win User

    Xbox Gift Card

    Are you under parental control restrictions?

    Have you redeemed your Gift Card on the store before trying to buy Fortnite's Currency?
  3. RipNohis Win User

    How to log out of Fortnight guest account and link my son's Microsoft profile?

    I would use his own log on, that way he would have all his things and you could apply Fortnite parental controls.
  4. canonbeck Win User

    My kid used my MS account for his XBOX One but now I want to setup parental controls and…

    Thanks for your help - annoying that they don’t make this fully clear to unwitting parents buying kids xboxes.

    Will he also lose in-game purchases? like on fortnite etc…

    Is there no way to convert the existing account into a child's account or otherwise apply parental controls to it?

    Cheers!
  5. Pa8dy Win User

    Fortnite parental control/xbox

    Hi Jessica,

    Are you controlling your sons account through the family safety features of your Microsoft account or just through the options on the Xbox itself? I ask because I control friend requests through the family safety app on my phone and wasnt asked to set up a pin for my son.

    David.
  6. Pa8dy Win User

    Fortnite parental control/xbox

    Personally I would set up the family safety app if only because of the level of control it gives you over screen time, spending, and other content your kids are consuming.

    You could try removing the pin lock on your sons account and then reapplying the lock via the family safety app. Its off by default as far as I am aware so you should see friend requests or lists of friends your son already has.

    Let me know how you get on. Im happy to help.
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Parental controls/fortnite

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