Parental Account Locked

EatsGlue_ · Apr 23, 2022

I have an Xbox account, but the account settings do not let me speak with or hear others online. I could fix this by going on to the parent account, however, it needs a Microsoft account. This is where the problem is, my mom deleted her Microsoft account and now we are locked out of the parent account. How do I access my settings with the parent account locked? Is there a way to restore the parent account?

:)

JustinThyme4U

Nearly all requests for parental lock are kids trying to bypass the parental lock. The reset is easy and painless when signing into the microsoft account of the parent who created the lock code.

Unknowngamer1st

you need to login to the account that put the parental lock on it then go into setting look for a passkey or parental lock to remove it.

Lucas Lauer

Hello, EatsGlue_. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Xbox expert user. I'll be glad to help you today.

If you close your Microsoft account, there’s a 60-day grace period during which you can change your mind and reopen your account. After 60 days, your Microsoft account will be permanently deleted. For more info, see:

Here you can find a very easy guide to reopen your Microsoft Account:

https://support.microsoft.com/en-us/account-bil...

Following this guide your mother account will be reopened.

After 60 days, there's no way to recover a deleted account.

Hope this helps you, my friend. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Geth

You may also need to check to see if the account is locked because of any parental locks.

BootyBox

Parental lock on? Or on not primary account on family plan?

Parental Account Locked