Parent Needs Help w/ Child Account Replying To & Joining Groups

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

Parent and child accounts on Xbox are designed to help parents manage their children’s gaming activities. A parent account is the primary account that can create and manage child accounts. Child accounts are created for children under the age of 18 and are linked to the parent account. The parent account can set up parental controls, such as screen time limits, content restrictions, and spending limits, for each child account.

You cannot change your account to be a child account. You will have to create a new account for your child.

To create a child account, the parent account must first create a family group. The family group can have up to six members, including the parent account. Once the family group is created, the parent account can add a child account to the group. The child account will be linked to the parent account and will have access to the parent account’s Xbox Live Gold subscription and other benefits.

I hope this helps.

Hello, Jm_24. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Is your account a child account? If you have a child account you will need to ask your parents to include you in a Family Group and change your Settings for you.

Child accounts can't change their privacy settings even when not on any family group with parental control.

Hi

If your account was before a Child account as a part of a Family Group, You'll have to add yourself again into a Family as a Child account. You must use another account as Parent, then after you add your account as Child, you make the privacy changes in
your account through the Parent account. Afterwards; you can remove your account from the Family.

If you don't have another account to make it as Parent, you must create a new one.

The Parent account is Organizer , the Child account is a
Member

Add a member to Family Group

Remove a member from a Family Group

Change Privacy Setting on Child account

Alright so I figured it out.

Attempting to add the child account didn't work as it said the child account was already apart of a group. I learned through talking with my parent that there was a separate email. Basically two sets of parent and child accounts. I was able to get into the *other* parent account and have changed the child account's age from there. I haven't tested if this will allow me to actually play multiplayer/realms on Minecraft yet, but if I don't reply again to this thread, any future viewers can assume it did in fact work and all is well.

Thank you again for all your help!

Hi Johan

I assume that you have issue with changing Privacy Settings in your account. So, If your account's already added into a Family Group you will need to change the Privacy Settings in your account (Child account) through the Parent account (Organizer). You
will find steps how to do that here.

Otherwise, as a workaround, I suggest that you add your account into a Family Group as Child Account. then make the changes in the privacy settings ( follow the link above). afterward remove your account from the Family Group. Remember, you
will need another account to use it as Parent account (Organizer) to create the family group. You will find steps here.