Parent Child account set up the wrong way round

The only way to set up a child account is to register it as such (under 18+ of age) and set up as parental account that of an adult.

Only "Child Accounts and Teen Accounts" accesses can be altered by the "Parental Account." If the account your child uses was set up as an "adult account" the only way to block access is to monitor your child's activity yourself.

For information regarding parental settings/child settings please see this link to the Xbox Support page relating to these options:

support.xbox.com/.../online-safety

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

If your child's Xbox Series S account is set up as a child account, there are a few steps you can take to allow your child to stream on the console when they are old enough.

Make sure that your child's account is linked to a parent account. If it is not already linked, you can link the child account to a parent account by going to "Settings" > "Account" > "Family" on the console, and then following the prompts to link the accounts.

Once the child account is linked to a parent account, the parent can change the privacy and online safety settings for the child account by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Privacy & online safety".

Under the "Privacy & online safety" settings, the parent can change the settings for "Online safety" and "Broadcasting". For example, the parent can allow the child to participate in multiplayer gaming and share content online, or allow the child to stream content.

If the parent account is not able to change the settings for the child account, it may be because the child account is set up as a "Younger child" account. In this case, the parent will need to request that the child's account be converted to a "Child" account. This can be done by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Change to a child account".

I hope this information helps you allow your child to stream on the Xbox Series S.

Hi there Vinni 62

They can only do it on adult account not a child account sorry, Even if the parent gives permission the account needs to be an adult not a child, sorry it is the way the account secuirty is set up. Also you cannot change an child account to an adult due
to it set to date of birth when signing up I hope this helps .

Hey there John! Just to clarify, you have a Child Account, but it's currently attached to the wrong Parent, is that correct? In that case you'd need to first log in to the old Parent Account and remove the child from the Family Menu on the Settings Hub.
The next time the Child Account logs in, it should prompt for a new Parent Account. Just enter the Parent Account info on those prompts and you're all set to go. Let us know if you have any questions on that, thanks!