Parent: Approval Required (the bane of my Microsoft accounts existence)

eleccross · Jan 6, 2014

Years ago I bought an xbox 360. My dad then bought CoD MW2 for himself to play on my console (pay attention to "my" that'll be important later). So he made an Xbox Live account on my Xbox so he could play online. All of a sudden once I finally was able to
connect my console to the internet my dad's account was made the (technically) admin of my xbox. Anything i wanted to do required his account email and password. My dad didn't assume it would be important so he's long since forgotten the password. Ever since
then anything that required parental permission has been off limits to me just because of my dads account being owned by someone older than me. Before it was sort of just small things. But now, thanks to the new terms of service, my account has been bricked.
Not my Xbox, my ACCOUNT. Even if I don't have my 360 any more I still need my account. I'm in the project spark beta and need my account to use it, I go onto the website to log in: "Parent: Approval Required". And that's just the present, I want to by an Xbox
One and I fear that my account will brick the console due to it's inability to go on xbox live. I beg of anyone who reads this: is it possible to un-link my dads account from mine without him (he won't take the time to reset his password)?. Note that before
my xbox connected to the internet my mom put in a parental e-mail and password.

:)

TH3 J3WST3R · Jan 6, 2014

Can't accept terms of use, parent email does not exist...

When i accept the terms of use i hit agree and then it sends me to another log in page, this time telling me this "Parent Approval Required: The parent credientials provided are incorrect. Please enter the correct parent microsoft account to continue" i
made this account quite a while ago, i was younger but i know i never set it up with a parent email needing approval, in other words i HAVE NO PARENT ACCOUNT (my parents do not have a microsoft account, this is the only microsoft account in my whole family)
to enter so i enter my own log in on the screen asking for parent approval and then it takes me back to the terms of use page, i accept it and then i go back to the parent approval page, its a NEVER ENDING LOOP. this is getting close to doing the same thing
for 4 weeks now. I have no idea what to do, i see others that just forgot the password to their parents old account but i literally do not have an account, so i am completely lost with what to do...

famyoder · Jan 6, 2014

unable to create new gold account

I have been trying to create xbox profiles for my boys on xbox.com for days as well (they already have microsoft accounts). it won't let me past the "parent: approval required" page. Really frustrating!

Flinstone956 · Jan 7, 2014

If the parents account is deactivated u can call xbox support to get the parent account change with a different parent email or if he stills has access the email he can still the change the password and once u gain access to the account u change the email
email to a more update one. If u are already the age of 18yrs old then you should promote your account to an adult account then having it as a child account.

Flinstone956

If the parents account is deactivated u can call xbox support to get the parent account change with a different parent email or if he stills has access the email he can still the change the password and once u gain access to the account u change the email
email to a more update one. If u are already the age of 18yrs old then you should promote your account to an adult account then having it as a child account.

BananaManzK3

Ok well i go to My account, then online safety settings then it goes to windows live and says "Parental Approval Required

Your parent associated with this account must enter their Windows Live ID to continue." Now the email dosen't exist anymore. So i can't really do anything here. Theres no other way for me.

EliteXsnipes686

is there a way to view the parental account that is associated with mine? because every time i enter the parental account i get "PARENTAL APPROVAL REQUIRED

That's not the parent associated with your account. The parent listed on your account will need to sign in with their Microsoft account email." i might be entering the wrong account.

Klokkwork

Parental Accounts (the actual Microsoft account, not the email itself) are not deleted or non-existent. If they're compromised, that needs to be dealt with. If the emails they're attached to are retired or broken, then alternative steps must be taken to
reset the Microsoft password for those Parental Accounts. That's most likely going to involve calling Customer Support. There is no easy fix for that. It's not a one-button solution. It does require effort. This happens every time the Terms of Use are
updated. Child accounts have always required Parental Accounts to approve acceptance of it. If all options to reset the Parental Account password are exhausted, and there's just absolutely no way to recover control of it, I don't know of any other way for
the Child Account to accept the Terms of Use. Wish I had easier answers.

NathanSkorick

Same here, I've setup my son with a parent approved Microsoft account and parent approved Xbox Live account. In either case it doesn't let me merge the two.

Parent: Approval Required (the bane of my Microsoft accounts existence)