Pandemic Rewards Quest Missing Purchases

Discus and support Pandemic Rewards Quest Missing Purchases in XBoX Rewards & Social to solve the problem; Hello, I spent 41.99 (before tax) on titles for this reward but it says I have not completed that portion of the quest yet. Only 4 of the 5... Discussion in 'XBoX Rewards & Social' started by BigSalad, Apr 7, 2018.

  1. BigSalad
    BigSalad Guest

    Pandemic Rewards Quest Missing Purchases


    Hello,

    I spent 41.99 (before tax) on titles for this reward but it says I have not completed that portion of the quest yet. Only 4 of the 5 boards/progress meter checks are filled in. The purchases were all made on the same date and were all Xbox One games. I'll
    include a list of the purchases below.

    Thanks for any help!

    List of purchases:

    Dying Light The Following Enhanced Edition 20.99

    Dead Rising 8.00

    Resident Evil 4 8.00

    Dead Island Definitive Edition 5.00

    :)
     
    BigSalad, Apr 7, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Rewards not given for Achievements Earned for Pandemic Mission

    Hello p1zZaBiT,

    Since those two purchases were enough to complete the offer, only those two purchases went towards Pandemic Rewards. Any purchases after that completion would go towards MyVIP.
     
    XBLRewards8, Apr 7, 2018
    #2
  3. xFlamingSquiDx
    xFlamingSquiDx Guest
    Xbox quest

    I guesss nothing yet still missing jan and feb quests rewards
     
    xFlamingSquiDx, Apr 7, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Pandemic Rewards Quest Missing Purchases

    Hello BigSalad,

    Thank you for the detailed report. After investigating your purchases, we found an issue with your purchase of Dead Island Definitive Edition that we have now resolved. You should see this offer complete shortly. Apologies for the inconvenience.
     
    XBLRewards8, Apr 9, 2018
    #4
  5. XBLRewards8 Win User

    Pandemic Rewards Quest Missing Purchases

    Hello BigSalad,

    Thank you for the detailed report. After investigating your purchases, we found an issue with your purchase of Dead Island Definitive Edition that we have now resolved. You should see this offer complete shortly. Apologies for the inconvenience.
  6. xFlamingSquiDx Win User

    Xbox quest

    I guesss nothing yet still missing jan and feb quests rewards
  7. XBLRewards8 Win User

    Rewards not given for Achievements Earned for Pandemic Mission

    Hello p1zZaBiT,

    Since those two purchases were enough to complete the offer, only those two purchases went towards Pandemic Rewards. Any purchases after that completion would go towards MyVIP.
  8. Smwutches Win User

    Pandemic rewards

    No. In order to qualify, the games have to be purchased during the offer period.
  9. XBLRewards8 Win User

    The pandemic reward

    Hello ChaosCrusade,

    Apologies for the inconvenience. We have identified an issue with your Dead Island purchase, and have resolved the issue. The correct spend amount for this offer was 37 EUR. Thank you for bringing the issue with the pricing to our attention. We have escalated
    that information to our web team, and they should have the page fixed shortly.
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Pandemic Rewards Quest Missing Purchases

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