Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work

Discus and support Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work in XBoX TV Hardware to solve the problem; Panasonic (Televisions) TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work This page here has some steps and links to... Discussion in 'XBoX TV Hardware' started by The Shwassassin, Jul 6, 2018.

  1. Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work


    Panasonic (Televisions) TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work
    This page here has some steps and links to other troubleshooters that might help resolve your issue: Troubleshoot Video Performance | Xbox One Live TV

    I'd check to make sure the settings on your Xbox for the TV are configured correctly. HDCP can be a cause of the issues many times, so trying different cables might prove better results.

    :)
     
    The Shwassassin, Jul 6, 2018
    #1
  2. ajefferism
    ajefferism Guest
    HDCP issues

    I have the same black screen HDCP signal (in fact sometimes I"ll see a blue screen from my cable box saying "your HD content has been compromised")

    Here is my set up info:

    I have an issue with both the Motorola DCX-700m and the DCX3200m, the issue is the same with both. I'll turn on the TV app I see a picture with no sound for about 3-5 seconds and then the picture goes to black (not the "You are not connected" screen).

    I've done some troubleshooting and have determined that its my Denon AVR-391 audio reciever that is not playing nice. Once I plug my Xbox One hdmi out into my TV directly, the TV signal pass thru works perfectly.

    Here is my system setup info when TV pass thru wasn't working:

    Motorola DCX3200 STB hdmi in to

    Xbox One hdmi out to

    Denon AVR-391 out to

    Panasonic TC-P50UT50 Television

    When I hook it up like this, TV pass through works fine:

    Motorola DCX3200 STB hdmi in to

    Xbox One hdmi out to

    Panasonic TC-P50UT50 Television

    I really hope Microsoft comes up with a fix to this because I'm not buying a new reciever and I'm not gonna plug/unplug my xbox's hdmi cable directly into my TV every time I want to watch TV. For now I'll just not use the TV app, which obviously I am not
    happy about.
     
    ajefferism, Jul 6, 2018
    #2
  3. DarkPulse149
    DarkPulse149 Guest
    HDMI Cable cannot plug in!!

    Ok, Thank you

    This is probably too much info

    Panasonic LCD TV

    TC-26LX20

    TC-32LX20

    Again, much appreciated Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work :)
     
    DarkPulse149, Jul 6, 2018
    #3
  4. Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work

    This page here has some steps and links to other troubleshooters that might help resolve your issue: Troubleshoot Video Performance | Xbox One Live TV

    I'd check to make sure the settings on your Xbox for the TV are configured correctly. HDCP can be a cause of the issues many times, so trying different cables might prove better results.
     
    PalmettoBling, Jul 7, 2018
    #4
  5. PalmettoBling Win User

    Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work

    This page here has some steps and links to other troubleshooters that might help resolve your issue: https://support.xbox.com/en-US/xbox-one/live-tv/poor-video-performance

    I'd check to make sure the settings on your Xbox for the TV are configured correctly. HDCP can be a cause of the issues many times, so trying different cables might prove better results.
  6. Heavy Shotgun Win User

    Panasonic TC-50PS60: Xbox wont connect/work properly

    Try unplugging your TV and console from the power source and trying again.
  7. ajefferism Win User

    HDCP issues

    I have the same black screen HDCP signal (in fact sometimes I"ll see a blue screen from my cable box saying "your HD content has been compromised")

    Here is my set up info:

    I have an issue with both the Motorola DCX-700m and the DCX3200m, the issue is the same with both. I'll turn on the TV app I see a picture with no sound for about 3-5 seconds and then the picture goes to black (not the "You are not connected" screen).

    I've done some troubleshooting and have determined that its my Denon AVR-391 audio reciever that is not playing nice. Once I plug my Xbox One hdmi out into my TV directly, the TV signal pass thru works perfectly.

    Here is my system setup info when TV pass thru wasn't working:

    Motorola DCX3200 STB hdmi in to

    Xbox One hdmi out to

    Denon AVR-391 out to

    Panasonic TC-P50UT50 Television

    When I hook it up like this, TV pass through works fine:

    Motorola DCX3200 STB hdmi in to

    Xbox One hdmi out to

    Panasonic TC-P50UT50 Television

    I really hope Microsoft comes up with a fix to this because I'm not buying a new reciever and I'm not gonna plug/unplug my xbox's hdmi cable directly into my TV every time I want to watch TV. For now I'll just not use the TV app, which obviously I am not
    happy about.
  8. DarkPulse149 Win User

    HDMI Cable cannot plug in!!

    Ok, Thank you

    This is probably too much info

    Panasonic LCD TV

    TC-26LX20

    TC-32LX20

    Again, much appreciated :)
  9. FormerCactus1 Win User

    Xbox One losing TV signal

    I too experience this issue. TV works for a second, then cuts to lost TV signal, however the TV audio continues functioning throughout. My TV picture recovers when turning off Xbox One and turning back on. Unfortunate glitch. Posting issue to raise awareness
    for MS to implement corrective action.

    Specs: Dish Network Joey, Panasonic TC-P42G25
Thema:

Panasonic TC-50PS60: Watching TV through Xbox - Green Screen - Works and then doesn't work

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