Palworld “could not save” issue. Please help

Hi Mic_645. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues with Palworld. On this forum, we provide support and advice for Xbox devices and services. We aren't able to provide the best support for games made by other companies; In-game issues are best addressed by the game developer. They'll be more equipped to assist you.

Please contact Palworld Support for assistance: https://palworld.co/contact-us/

Hi Kristine, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, contact Palworld support and report your issue:

https://palworld.co/contact-us/

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. It looks like you have two different currencies linked to different regions. Do you know which region your gift card was purchased in? This could help determine if there are any regional restrictions affecting its use.

You can try purchasing it here for US region:

https://www.xbox.com/en-US/games/store/palworld...

or

here which is on Canadia region:

https://www.xbox.com/en-CA/games/store/palworld...

Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts. If the above recommendation still not showing your balance, I would recommend reaching out to Xbox Support at https://support.xbox.com/en-US/contact-us for further assistance with your account balance. Additionally, you can use the Virtual Agent at https://support.xbox.com/en-US/virtualagent > Type in Contact Xbox Support > Fill out the form randomly > You'll be provided with contact options. You can choose the option you prefer.

Hope this helps. Let me know if you need further assistance.

Hi Irving Moreno *********, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure your Windows is updated:

https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

Then, reset the Microsoft Store:

Press the Windows key +R

Type WSReset.exe and press Enter.

Follow the prompts.

Restart your PC.

Moving on from there, reset your network settings:

Please, follow these steps:

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

Let me know if it works!

Please note, I don't have this game installed, but I do know my way around the Windows folder layout.

That won't be the exact location of the save file, since the %USERNAME% needs to be your Windows profile name.

For example, mine would be C:\Users\matty\AppData\Local\Pal\Saved\SaveGames

The quickest way to get to your Local App Data folder is to type %LOCALAPPDATA% into the Windows File Explorer and pressing Enter.





I'm not sure if what your asking is possible though. It's possible that the Xbox App save isn't compatible with the Steam version. I can't say for sure as I don't have this game installed.