Palmed off by phone messages & all support

B0BBYGUNZ · Apr 30, 2016

I pre ordered quantum break with the promise of sell (sales & goods act 1979) giving me the xbox one version, a code for the pc version & alan wake xbox 360 code compatible on xbox one.. I was charged 3 times which set me over drawn & cost me bank
charges plus a late payment on my credit card! I have still not recieved my codes even though the game charges were refunded but not bank charges or credit card charges.. I am still £64 out of pocket which would be £44 for original pre order i guess & £20
on top.. Regardless of refunds which have not covered my losses nor did I ask for the original offer at the point of sale still needs to be honored by law!! any transactions after that fact are a seperate issues. So in a nutshell please give me my alan wake
code and pc code for quantum break, as this is completely unacceptable & outrageous..

Bobby Benoir.

:)

Unforgetable G · Apr 30, 2016

Xbox live rewards not depositing

Did post it on rewards area went on the phone told to post here and it's wrong. just palmed off to another area again.

neilhorgan · Apr 30, 2016

Activison Close Down Radical Entertainment: Prototype Developer

Poor sod's that didn't get the chop will probably get palmed off knocking up maps for another COD

UnderseaGordonB · Apr 30, 2016

Hi Bobby. I'm sorry to hear about the bank charges due to MS stupidity. Rest assured your not alone about the codes if you care to check out other threads in this section.

Nothing much seems to be happening from MS as regards codes that were promised. That seems par for the course as far as Micro s***e goes.

Gordon

UnderseaGordonB

Hi Bobby. I'm sorry to hear about the bank charges due to MS stupidity. Rest assured your not alone about the codes if you care to check out other threads in this section.

Nothing much seems to be happening from MS as regards codes that were promised. That seems par for the course as far as Micro s***e goes.

Gordon

Unforgetable G

Did post it on rewards area went on the phone told to post here and it's wrong. just palmed off to another area again.

Tatakai no Kami

*face palm* And then I see my phone has given me a typo for "is." DOH!

OCRyzen

All Call Centres use Scripted Support Wiki's.. They have a list of questions to ask & a coresponding link on their screen, shows another list of questions to ask + any solutions to the persons issue etc... If the issue, can't be resolved with support wiki's
on screen, they palm it off to someone else etc..

SP Rhino

Wont be happy if they try to palm a plain one off on me

Palmed off by phone messages & all support