Paired PS4 controller with laptop by Bluetooth, but Xbox App won't recognize it for xCloud...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this buddy

Are you able to test the cloud gaming feature using a different controller if possible?

Or connect the PS4 controller to a different device, like your mobile phone to see if the issue persists?

And which troubleshooting steps you have done so far to fix this?

I'll be waiting for your reply, greetings from another Microsoft user

It's kinda supportrd

As long as you fulfill the necessary requirrments

You need to.install the wrapper drivers first

Or use it wired on pc

You can use it.om steam.using the use on external.games in settings in steam.app

Or. Use ds4win

And no.there is no native driver or you can use.a Windows native controller like.Xbox or logitech anything that says windows compatible really

same issue for me. was using Xbox One controller on laptop fine for months, via bluetooth. Needed to use it as second controller on by Xbox series X which prompted to update the controller firmware. Now trying to use the controller on my laptop again it is unresponsive. It is paired and connects fine in the bluetooth device list and shows in device manager with no issues, but the controller doesn't do anything and is no detected by the accessories app or any applications like the xbox app for remote play or xcloud. Looks like the controller firmware upgrade has killed is as far as my laptop is concerned

Hi Arman,

Thanks for reaching out to us in the forums with this issue. When it comes to the BT capability of the Xbox One wireless controller, it is not supported for all devices. Bluetooth is supported on PCs, tablets, laptops, and Samsung Gear VR. If your
device is unable to recognize the controller via Bluetooth connection, then it may be incompatible for pairing.

Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller


I hope this information helps out!

Yes it is possible to pair the Bluetooth to a Laptop. Are you in "Bluetooth Mode"? To pair it to a Bluetooth device such as a laptop, switch it to Bluetooth mode using the switch on the side and then use the ‘add a device’ most laptops will find it and
paired it up pretty quickly actually.