Pair an XBOX360 wireless controller with XBOX360 after it has paired with Xbox One

Hi Lingenfr,

Thanks for coming to the forums. You definitely have an odd situation here. Want you to try something see if it works. Would like you to take the batteries out completely. Let is sit for an hour. This will reset it. Also, does the light come on at all when
you plug it in via a cable to the 360 console? If still unable to get it working, we suggest requesting a call from support. As they can pull up specific information regarding your account.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Looking at the guide it says thus:

"The Xbox Wireless Controller that comes with Xbox Series X|S includes a feature that allows for quickly switching between a paired Bluetooth device and an Xbox console or a PC using Xbox Wireless. If the controller is connected to a Bluetooth device, double-press the Pair button and the controller will immediately switch its connection to the last Xbox Wireless connection it was paired to. Then, to switch back to the paired Bluetooth device, press and hold the Pair button to start pairing mode".

This only works between a the controller paired to a PC with Bluetooth or another PC or Xbox paired via the proprietary 'Xbox Wireless' protocol. So, if you're using an Xbox Adaptor on your laptop and also own an Xbox you can only pair it to one of them. If you want to quickly swap between console and PC you'll have to use Bluetooth on the PC.

It's the same issue you'd get if you owned two consoles, you can only pair a controller to one console.

Power on your Xbox Wireless Controller by pressing the Xbox button .

Press the controller bind button for three seconds and release.

On your PC, select the Start button, and then select Settings > Devices > Bluetooth.

Turn on Bluetooth so it can discover Bluetooth devices.

Select Xbox Wireless Controller > Pair.

After completing all of those steps, it still asks you for a passcode after clicking Pair?

Hello, I hope you are well.

Please check these steps below.

What you are seeing with the LEDs is an indication that the Xbox 360 Explorer controller is entering pairing mode, not working mode. In order for the controller to function on your PC, you must first pair it with the Xbox 360 Wireless Adapter.

Steps to pair the controller with the wireless adapter:

Connect the wireless adapter: Connect the Xbox 360 Wireless Adapter to a USB port on your PC.

Press the pairing button on the adapter: On the wireless adapter, there is a small button (usually near the USB port). Press and hold this button for a few seconds. The LED on the adapter should start blinking.

Turn on the controller: Press the Xbox button in the center of the controller to turn it on.

So long as its paired correctly through the Xbox Game Streaming App, then yes, the Elite and Elite Series 2 controllers should both work on a mobile device via Bluetooth and wireless pairing on Android.

Check this link out for more information.

https://windowsreport.com/xbox-one-s-controller-wont-pair-android-bluetooth/