Paid to Change GamerTag and it didn’t change

Discus and support Paid to Change GamerTag and it didn’t change in XBoX on Consoles to solve the problem; I made an Xbox live account on my phone before I put it on my Xbox and I had typed the gamertag I actually wanted in wrong. So I paid to change it to... Discussion in 'XBoX on Consoles' started by cemeterycorpe, Mar 13, 2018.

  1. Paid to Change GamerTag and it didn’t change


    I made an Xbox live account on my phone before I put it on my Xbox and I had typed the gamertag I actually wanted in wrong. So I paid to change it to the correct spelling, and it charged me, but it didn’t change my gamertag. So I have no idea what to do!
    Someone help?

    :)
     
    cemeterycorpe, Mar 13, 2018
    #1
  2. Lord Cozmo
    Lord Cozmo Guest
    Gamertag didn’t change

    I changed my gamertag last night to qCozmo and it charged my card but never updated my name
     
    Lord Cozmo, Mar 13, 2018
    #2
  3. Gamertag

    my gamertag was change as it violated something but It is the first time it’s happened to me and I didn’t get s name change for free
     
    QuietCalf702515, Mar 13, 2018
    #3
  4. NonZeroSum
    NonZeroSum Guest

    Paid to Change GamerTag and it didn’t change

    Hi cemeterycorpse,

    If your Gamertag has still not updated to the one you paid for, please contact Xbox Support so they can assist you. They'll be able to confirm the charge for the Gamertag change and confirm whether or not it actually changed.

    Regards,
     
    NonZeroSum, Mar 16, 2018
    #4
  5. NonZeroSum Win User

    Paid to Change GamerTag and it didn’t change

    Hi cemeterycorpse,

    If your Gamertag has still not updated to the one you paid for, please contact Xbox Support so they can assist you. They'll be able to confirm the charge for the Gamertag change and confirm whether or not it actually changed.

    Regards,

  6. Svmmy Tvlhv Win User

    Why does Minecraft show Xbox Gamertag’s hashtag number?

    This account which i used to change the Gamertag. It had the tag of “SvmmyTvlhvMCYT” it didn’t have the numbers. I created a new account it didn’t had any numbers. I used another account to change an Gamertag (after the first account) it didn’t show any numbers.
  7. Smwutches Win User

    Paid GamerTag Not Changed

    If it's been over 24 hours, you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. Mama Amev Win User

    Xbox Gamertag didn’t change?

    I searched up your gamertag on Xbox and found what happened. What happened was an effect of the new gamertag changes that Xbox implemented some time ago. Meaning that you'll have one gamertag that'll appear on Xbox and some of the apps (I.E. Eminent Rio),
    while you'll have your other gamertag (Lil Bran uwu) appear in games that do not support the new gamertag changes. More information about it can be found here.

    Now if you're looking to change it, due to it seeming like you've used up your free change, changing your gamertag again is $9.99 USD (Unless something has changed). When you're given the prompt to change it too, you should see something similar to this.
    Meaning the first one is what'll appear on certain apps and such while the second will appear in games not supporting the new change. This can also be changed to whatever you like as long as it follows guidelines and is currently not in use.
  9. JosefLBohorquez Win User

    gamertag change didn’t work

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this 美沙

    Sorry to hear that, in some cases can take up to 72 hours to be reflected your gamertag change everywhere.

    If even after this time you're not able to see this change the best option is request a refund for it and as soon as you receive the money, give it a new try:

    https://support.xbox.com/forms/request-a-refund

    Just to let you know, in case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.
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Paid to Change GamerTag and it didn’t change

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