Paid past due amount and now it's gone what should I do?

Discus and support Paid past due amount and now it's gone what should I do? in XBoX Accessibility to solve the problem; I paid my past due amount today after i brought a new game and after i restarted my Xbox it is gone . It says that i cancelled it but i did no such... Discussion in 'XBoX Accessibility' started by AusVeal, Nov 14, 2020.

  1. AusVeal
    AusVeal Guest

    Paid past due amount and now it's gone what should I do?


    I paid my past due amount today after i brought a new game and after i restarted my Xbox it is gone .

    It says that i cancelled it but i did no such thing!

    I have the transaction charge on my card to prove i paid the past due amount of $47.69 and it was working fine until i restarted my xbox,

    This is unbelievable and i want this made right because i did not spend all my money today just to be stolen from by Xbox.

    :)
     
    AusVeal, Nov 14, 2020
    #1
  2. SoullessCodith Win User

    Past Due subribtions

    Unfortunately with how it is setup that you cannot do anything until the past due amount is paid.
  3. Fl0ydPinkert0n Win User

    help i cant get rid of my xbox gamepass prescription and i dont want to pay for it

    Dear Fl0yd it now says pay ment pass due What do i do in this

    Situation
    If you have a past due amount, then I'm pretty sure it has to be paid before you are able to cancel the subscription.

    You may want to contact Support.

    https://beta.support.xbox.com/contact-us
  4. steeledwand7664 Win User

    Redeem a Gift Card XBOX LIVE GOLD Says "Something happened on our end. Waiting a bit might help."

    This message will show up if you have a subscription that has gone past due and needs to be paid.

    You can check the status of any past subscriptions by signing into your account at account.microsoft.com/services

    If you do have a past due amount you would need to take care of that first before being able to enter in the code.

    This would have to be taken care of with a debit/credit card that is different from the one that was used for the subscription.
  5. Kristy_H Win User

    Removing a payment option.

    This may mean that it either has a past due amount that needs to be paid or you have it attached to an active membership. You can check if you have any past due on at
    http://billing.microsoft.com. Once any past due is paid or memberships are canceled or over then it can be removed if there are no past dues on the payment methods.
  6. Swift Oldboy Win User

    Game Pass Payment Overdue

Thema:

Paid past due amount and now it's gone what should I do?

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