Paid for Xbox live but still not able to play. Does anyone have any ideas of the issues?...

Hello Kym, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're not able to enjoy your Xbox live subscription. May I know when you paid for it?

Additionally, may I know if you're able to see this purchase in your Microsoft account order history and the subscription active on your subscriptions tab:
https://account.microsoft.com/billing/orders

https://account.microsoft.com/services

Same issue 3 days and still not able to sign on to xbox app hope they get it fixed soon. Does anyone have any idea why its only the pc's affected?

does anyone knw if i can watch wrestlemaina on xbox live still cause ive paid for it on sky box office but i wasnt able to watch it live is der replays available on xbox live

Has your router had any firmware updates in that time? It's possible you may need to open the ports required by Live again.

Still can't play these titles. Does anyone have any idea what course of action I need to take next?