Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble...

Discus and support Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble... in XBoX Games and Apps to solve the problem; Hi there, As said in the title, I recently bought minecraft and have been playing it for a couple days. Suddenly, I get an email that I was refunded... Discussion in 'XBoX Games and Apps' started by blubeabee, May 31, 2023.

  1. blubeabee
    blubeabee Guest

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble...


    Hi there,

    As said in the title, I recently bought minecraft and have been playing it for a couple days. Suddenly, I get an email that I was refunded the cost for minecraft, and when I tried to open it up I didn't have access to it. I then tried to buy it again, but I get an error that says there is a problem with processing my payment.

    :)
     
    blubeabee, May 31, 2023
    #1
  2. Kimmy_24 Win User

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble processing payment error). How do I fix it?

    Always a pleasure to help! I appreciate your time on this one.
  3. Kimmy_24 Win User

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble processing payment error). How do I fix it?

    Hi, blubeabee. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Sorry to hear about your issue with your game? Did you purchase the game through MS store or through Minecraft.net? Kindly also try using a different browser or device to purchase the game using the link below so we can isolate the issue.

    Minecraft ( Xbox): https://www.xbox.com/en-US/games/store/minecraf...

    Minecraft ( PC): https://www.xbox.com/en-US/games/store/minecraf...
  4. Kimmy_24 Win User

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble processing payment error). How do I fix it?

    Hello, blubeabee! Thanks for your reply. Have you tried using a different card to see if it'll work? If the same error persists, I suggest you contact Minecraft store support so they can check your previous order. There might be an issue keeping you from making a new order. You can submit the request using the link below, kindly select " Marketplace Support.

    https://help.minecraft.net/hc/en-us/request/new...
  5. blubeabee Win User

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble processing payment error). How do I fix it?

    Hi!

    I bought it through Minecraft.net! I also just tried purchasing it with both Chrome, Chrome incognito and Microsoft Edge, and the same error popped up.
  6. blubeabee Win User

    Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble processing payment error). How do I fix it?

    Thank you for your help! I submitted a ticket as I tried a different card as well and still encountered the same error message.
Thema:

Paid for Minecraft, but suddenly refunded the money and now cannot repurchase (Trouble...

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