Paid for but able to play

Hey there LadylikeCobra!

Sorry to hear about the trouble accessing your purchased games. To start out, let's have you

remove your profile from your Xbox One, power cycle (hold down the power button for 8-10 seconds), and then add your profile back.

Once your profile is added back, check under Games & Apps for the games to see if they're available for download. If you're still having trouble accessing them, let's get you in contact with
Phone/Chat support to take a peek into your game licenses to see if they can help clear this up. Keep us looped in with how it gies

Hello Kawaii bbe,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you have change your username for your Microsoft account that was used to sign into Minecraft and the changes did not effect. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

If I may ask, what Minecraft version you have purchased? Is it Minecraft for Windows, or Minecraft Java Edition? Have you migrated your Mojang account to Microsoft account? If you have already migrated your account, use your Microsoft account to sign into Minecraft.

For Minecraft: Java Edition, users who have a Microsoft account can change their username for free at Log in | Minecraft. Navigate to My games and select the Minecraft: Java Edition dropdown box or you may refer to this link: Minecraft: Java Edition Username VS Gamertag FAQ – Home

As per your description, after changing the username and sign in the account, it seems that you do not own the game. Have you tried to sign in the account with old username to check if you can play with Minecraft just fine? That is to check if changing username with the version you have purchased is permitted. If you can sign in the old account with the old username and able to play the game, it would mean that changing the username of the version of Minecraft you have is not applicable. For any issue of signing in your Minecraft account, please refer to Minecraft support through this link: Submit a request – Home (minecraft.net)

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).







Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

Reach out to Purchase and payments via this link and a service rep should be able to help myou with the rest. I sincerely
hope that this helps

hey my friend any pre order before 3 day release date will it money taken so if ur account empty the game will stop like u get so check if ur payment done fpr the game