Paid for a subscription but it doesn't work. "unsupported region"!

Discus and support Paid for a subscription but it doesn't work. "unsupported region"! in XBoX Accessibility to solve the problem; Hi, I tried to subscribe to PC Game Pass. The process went smoothly, and I was notified that I had paid for the service. But, on the last screen, it... Discussion in 'XBoX Accessibility' started by AboMaryah, Mar 13, 2023.

  1. AboMaryah
    AboMaryah Guest

    Paid for a subscription but it doesn't work. "unsupported region"!


    Hi,
    I tried to subscribe to PC Game Pass. The process went smoothly, and I was notified that I had paid for the service. But, on the last screen, it told me that my region is not supported!

    What should I do?

    Is there a way to activate my subscription?

    :)
     
    AboMaryah, Mar 13, 2023
    #1
  2. Jonny306 Win User

    Paid for a subscription but it doesn't work. "unsupported region"!

    Hello there!

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    I do look forward to resolving this problem together! :)

    Which region are you physically in and did you change the region to purchase the subscription?
  3. Smwutches Win User

    Xbox Game Pass games wont show in the app

    Unfortunately since you live in an unsupported region the subscription will not work correctly for you. There is no way to bypass region restrictions.
  4. Jesse E' Win User

    TV from Sky version number

    Unfortunately I don't have a sky subscription and I'm currently in an unsupported region for work.
  5. Jesse E' Win User

    [Xbox Game Pass Ultimate] I Can't Claim Xbox Game Pass Ultimate Perks

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    You may not be able to claim the perks from your location as in my experience, staying in an unsupported region might work with getting subscriptions through gift cards but it doesn't work when trying to claim region specific perks. Install the Xbox Game Pass app on an android device, sign into the account that has the subscription and try to claim the perks from there.
  6. King E Win User

    Can I get refund my Game Pass?

    Hello, My name is King. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Go here account.microsoft.com/services

    Select Manage

    Click on cancel.

    If it works, you will be refunded automatically once the subscription is canceled.

    If it doesn't, it means you're in an unsupported region where a refund isn't possible.
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Paid for a subscription but it doesn't work. "unsupported region"!

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