Pago no realizado en Microsoft [Payment not made to Microsoft]

Quise comprar un articulo de xbox desde la pc, que eran 600 pavos en fortnite pero cuando los compre me dijo que no se había podido y sin embargo me quito la plata en la tarjeta. Pero no me quito el monto que era el produco (unos $50 pesos) me quito $33.
Queria saber si hay alguna forma de que me devuelvan el dinero. Gracias.

[Translation - I wanted to buy an Xbox article from the PC, which were 600 V-Bucks in fortnite but when I bought them told me that it had not been able and yet I take the money off the card. But I do not take the amount that was the product (about
$50 pesos) I take off $33. I wanted to know if there's any way I could get my money back. Thank you.]

:)

 

Doble cobro en membresía xbox live [Translation- Double charge on Xbox Live membership]

hi, you will need to contact Microsoft directly about this issue, through there billing and payments section. i hope this helps

Hola, deberá ponerse en contacto con Microsoft directamente sobre este problema, a través de la sección de facturación y pagos. espero que esto ayude

 

cancelar la suscripcion a gold ya cuando se agoto [Cancel the subscription to gold and when it is run out]

Hola, recomiendo visitar este sitio web: https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription contiene
información de pago y cancelación de Xbox Live Gold.

Hello, I recommend visiting this website: https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription contains payment and cancellation information for Xbox Live Gold.

 

Hey Antonio,

Please visit our Xbox Support in order to setup a call or live chat in order to get order situation figured out.