pac man museum block my update and wont install after downloadin

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

you can follow these steps:

Open the Start menu and type "wsreset".

Right-click on "wsreset" and select "Run as administrator".

A command prompt window will open, and the Microsoft Store app will automatically launch.

Wait for a few seconds until the command prompt window closes and the Microsoft Store app opens.

Try accessing the Microsoft Store again and see if the issue is resolved.

These appear to be pirate knockoffs not created by Namco Bandai, and therefore were removed from the store

I recommend you try Pac-Man Museum, which is also available on gamepass for an authorized copy of Pac-Man

I'm still unable to install it, plus I downloaded Pac-Man but that won't launch either "This game might not be playable yet" it says. This is after another hard reboot

Hello,

What’s the specific Pac-Man game you’re trying to download? Is it this one: PAC-MAN - Xbox 360 Marketplace / PAC-MAN - xbox.com? I ask because certain Pac-Man games (in addition to various other games) were delisted from the store back in February, and this may be related to the error. The complete list, in alphabetical order, is here: https://delistedgames.com/xbox-360-games/

Do you see an option to remotely install the game directly to your console from the store page through either of the above store links or the Xbox app? Do you receive the same error message when trying this? The option should at least be there and let you install it successfully, even if you haven’t purchased the game - you don’t necessarily need to own a game to remotely install it.

Hope this helps.

The last time I played a Pac Man title, I got Pac Man Fever... it drove me out of my mind... so no.