p i need help asap so i can reset my password.

Hi Amir! Sorry to hear about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

On the reset password process, since you no longer have access to the phone number, click on "I don't have any of these" - it may redirect you to the account recovery form.

You may as well check the form and fill it out here https://account.live.com/acsr

*Learn more some tips about the recovery form from the link below.
https://support.microsoft.com/account-billing/h...

hey i have a problem, i have my Xbox live account connected to an old email account but that account got hacked 4 years ago. ever since i have been asking for a reset and i have been getting didly squat, i need help, my account has at least 500 bucks worth
of items on it..... i need help ASAP, and i can go online cause i need the password to do so....

P.S. the Chat Now with an Ambassator thing sucks, its just in the loop... ive been waiting for half an hour help ASAP

I need help with the exact problem.

i tried resetting the password but because i dont know enough info on that email (cause i never used that account)

it fails to work need help asap

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Waylon

Sorry to hear that, you can try recovering your TSV account following steps here :

https://answers.microsoft.com/en-us/outlook_com...

Sadly in your case account recovery form is not going to work due to is not compatible with two steps verification accounts.

Hope you are able to get it back soon
Greetings from another Microsoft user!

Yea, this a big deal for me, My TV does not support 720p, just 480i/p and 1080i, So I am getting black screen.

I need a update for 1080i support ASAP so I can use my console on my primary tv....