ownership

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, regarding your question, they would not be able to ban your console, as the person does not have access to the Microsoft system to do so. What that person could do is claim the console warranty on their account if you haven't already registered the serial on the site. To register your console if you haven't already done so, use the instructions given in the link below.

https://support.xbox.com/en-us/help/hardware-ne...

*We thank you in advance for contacting us, I hope this can help you.

It's a pleasure to be able to help the community

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, regarding your question, they would not be able to ban your console, as the person does not have access to the Microsoft system to do so. What that person could do is claim the console warranty on their account if you haven't already registered the serial on the site. To register your console if you haven't already done so, use the instructions given in the link below.

https://support.xbox.com/en-us/help/hardware-ne...

*We thank you in advance for contacting us, I hope this can help you.

dear mateus ,

i appreciate for the time that you have spend to answer my question .

yes, i have already registered my xbox in my microsoft account and your reply was a relief for me 🤝

Only solution is refund game and buy it again on correct account. Or if this game is digital, so you can share account.

if you set your mums profile as home xbox on the xbox you will be using you can use your games on the new account, but you cannot transfer anything between profiles.