Owned game

Discus and support Owned game in XBoX Games and Apps to solve the problem; I purchased ark several year ago for my xbox but here recently when trying to redownload it found it did not show up in my library and when i tried the... Discussion in 'XBoX Games and Apps' started by AjDempsey1, May 2, 2021.

  1. AjDempsey1
    AjDempsey1 Guest

    Owned game


    I purchased ark several year ago for my xbox but here recently when trying to redownload it found it did not show up in my library and when i tried the store also said i did not own the game but on my pc it still says i own the game and am able to download it under the same email.

    :)
     
    AjDempsey1, May 2, 2021
    #1
  2. Smwutches Win User

    Game owned but not owned

    The games were delisted so they're not longer available for purchase in the store. So it may not show properly there. If you're looking for the One version, check in your Games and Apps in Ready to Install (under Full Library). If you own them, they'll
    show under there.
  3. Avustilein Win User

    Game owned but not owned

    That's the thing, I don't own them and they're not in my library but both say owned when browsing. Probably just a glitch, didn't know they'd been delisted
  4. Miss Ghidorah Win User

    Game not owned

    Hey there,

    Sorry to hear you're experiencing this issue. Let's have you first power cycle your console if you haven't already. The next step would be to reset your router/modem—you will need
    to unplug the power cable for that, wait 15-20 seconds, then plug it back in.



    Please let us know how it goes and if you still need help! Hopefully that resolves your issue.

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  5. Natpars Win User

    Owned game

    I purchased the game as a Gold member. Now I am with Gamepass Ultimate.
    I have two accounts, but the purchase was made with the account where I have this problem.
  6. TroyShang1 Win User

    Owned game

    Do you have more than one accounts? Maybe the account you are using isn't the one owning the game.
Thema:

Owned game

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