Own Oblivion DLC but being told to purchase again

Discus and support Own Oblivion DLC but being told to purchase again in XBoX Games and Apps to solve the problem; I own the Wizards Tower DLC for Oblivion, for some reason the microsoft store and xbox.com say I don’t own in. I know i own it because i purchased all... Discussion in 'XBoX Games and Apps' started by Dragonlord0501, May 3, 2021.

  1. Own Oblivion DLC but being told to purchase again


    I own the Wizards Tower DLC for Oblivion, for some reason the microsoft store and xbox.com say I don’t own in. I know i own it because i purchased all the DLC for the game and have played the DLC in the past

    :)
     
    Dragonlord0501, May 3, 2021
    #1
  2. XBF Mohammed C Win User

    Own Oblivion DLC but being told to purchase again

    Hello Dragonlord0501, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. Dragonlord0501 Win User

    Own Oblivion DLC but being told to purchase again

    Yeah so none of that helped, the problem is even on my computer it says I do not own the dlc, on the Microsoft website. I’m not purchasing a DLC for the second time
  4. XBF Ihssane Z Win User

    I own a game and am being told to purchase it again

    On your Xbox go to Settings>network settings>advanced>Alternate MAC Address>Clear. Your Xbox will have to restart then try again. However, if the issue still persists, Please access this link Xbox Support to perform a reset to your console. This should solve your issue.
  5. JoshuaPrice5 Win User

    I own a game and am being told to purchase it again

    I had a old account an games i bought digital?

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Ninokappin is my page name

    Joshua Price birthday is September 10, 1988
  6. Smwutches Win User

    Adquiring DLC's for Xbox 360 Games

    You can purchase the DLC with no issues. The only reason it doesn't show the game as being owned is because you own it on disc and have not purchased it digitally. It's not a requirement that it has to be purchased digitally to purchase the DLC.
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Own Oblivion DLC but being told to purchase again

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