Own game says I don't own game WTH

Discus and support Own game says I don't own game WTH in XBoX Games and Apps to solve the problem; I am wanting to play FMS 7, I have logged hundreds of hours on it and I am logged into the store as well as the Xbox console companion. I click on game... Discussion in 'XBoX Games and Apps' started by tickedofftonoend, Apr 25, 2022.

  1. Own game says I don't own game WTH


    I am wanting to play FMS 7, I have logged hundreds of hours on it and I am logged into the store as well as the Xbox console companion. I click on game but get the error,

    Forza Motorsport 7 is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

    I clicked he play button both in the store (if I didn't own it it would say Buy/purchase) as well as I clicked play in the console which only shows games I purchased.

    WTH is going one???

    :)
     
    tickedofftonoend, Apr 25, 2022
    #1
  2. Smwutches Win User

    Own game says I don't own game WTH

  3. tickedofftonoend Win User

    Own game says I don't own game WTH

    Ricardo I said I worked tech, I did that and more before coming here.
  4. Ricardo Lechuga Win User

    Own game says I don't own game WTH

    Ok, but now you mentioned that it appears among your purchases on the order history, right and that you have a receipt for it from Microsoft on your email right? Could you please share screenshots of that please, and also a screenshot of what you where it doesn't appear as you own it
  5. tickedofftonoend Win User

    Own game says I don't own game WTH

    I already check the order history why do you think I said it only shows game cards?

    I know you are trying to help but not listening is not helping.

    Just stop.

    I said I was logged into the account I bought the game with, my PC logs into the account every time, I checked the order history showing all....there is nothing, all my games are gone.

    I played the game two days ago, I was then asked yesterday to log into my Minecraft account as it was merged/migrated and I did and since then this Bull has been happening.
  6. Ricardo Lechuga Win User

    Own game says I don't own game WTH

    I understand what you mean, but I mentioned you should check on the order history, and the order history has all accounts purchases, can't be removed, but if you are sure that the purchase was made on that account you can check for the email purchase confirmation on your inbox

    Character level should not be any indication of game ownership, as could be played trough game pass or game shared from a different account, as i mentioned earlier, if an account that owns the game logs in the MICROSOFT STORE APP a different account logged in the XBOX APP can use the game without purchasing it again
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Own game says I don't own game WTH

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