Overwatch in-game chat not working for only my account

Discus and support Overwatch in-game chat not working for only my account in XBoX Games and Apps to solve the problem; My in-game chat stopped working a couple of months ago. I mostly ignored the issue assuming it was a setting of some kind. When I went to fix the issue... Discussion in 'XBoX Games and Apps' started by DvineSlayer3157, Mar 6, 2020.

  1. DvineSlayer3157
    DvineSlayer3157 Guest

    Overwatch in-game chat not working for only my account


    My in-game chat stopped working a couple of months ago. I mostly ignored the issue assuming it was a setting of some kind. When I went to fix the issue recently, I discovered that no matter what settings I use in-game or on my Xbox Live account it still
    does not work. Any time I join a channel (team, group, or match) I just have a mute icon next to my name. To be clear, I made sure that in-game chat worked on Destiny 2, and it was fine.

    I also tested with the same controller and chat headset for other accounts on my xbox, and they are all able to use Overwatch in-game chat.

    I contacted Blizz, they stated that my account had been silenced. After poking them several times about it, they finally blamed Microsoft stating that MS applied the silence and that I needed to contact them. The issue is that I have no actions against my
    Xbox account. I would open a ticket for MS to look at it, but it seems that a simple ticket system does not exist. Furthermore, the talk to a person thing (chat support) spins for over an hour without ever giving me a person to talk to.

    Anyone have any idea where to go from here?

    :)
     
    DvineSlayer3157, Mar 6, 2020
    #1
  2. blueamcat Win User

    Overwatch in-game chat not working for only my account

    Did you have anything show up in the past at enforcement.xbox.com ?

    That's the only place that Microsoft would show any past enforcement actions.

    And that is odd, as Microsoft only does suspensions on accounts, not third party games.
  3. jamiemaitland Win User

    Overwatch team chat not working

    Hey there, if this problem still persists I have a few things you can try.

    Make sure you have team chat turned on, to do this launch your game and go to options > sounds > Team voice chat and set it to auto join, also make sure your match voice chat is turned on.

    Make sure if you have parental controls on that they aren't prohibiting your ability to speak and hear others online.

    Make sure you aren't in a party

    If this hasn't helped please contact Microsoft Support
    here
  4. TVize Win User

    Xbox Game Chat

    It is for every game, When I am in a party and I go to game chat it does not work when I am not even in a party it does not work and for Overwatch it tells you when you are in game chat and yet I still can not hear or talk to anyone although it will show
    when others are talking.
  5. XsmkstarzX Win User

    Headset will work in party chat won't work on game chat on Overwatch

    It sounds like it's possible it could be related to the game itself. IM not too familiar with Overwatch to be honest but you could check game related forums to see if anyone else is having a similar issue.
  6. Emo 0ra Win User

    Headset will work in party chat won't work on game chat on Overwatch

    Bugs, cant fix one without causing another bug :/
Thema:

Overwatch in-game chat not working for only my account

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