Overwatch 2 Season 10 Perks Bundle claimed but not showing in game

Hi Niv, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Hi, Miguel! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues locating the Overwatch 2 perk.

To clarify, have you already tried claiming the code this way?

- Press the Xbox button to open the guide.
- Scroll down and select "Game Pass"
- Select "Perks"
- If you don't see the Overwatch 2 perk, scroll down and check for it under "Your codes".
- If you see the Overwatch 2 perk, press "A" on it.
- Select "Redeem code"
- Select "Check code"
- Select "Confirm".

I'll be looking forward to your reply.
Best regards.

Not 100% sure on that if you look at the bundle for ultra edition it shows Ki 2 classic the season 2 logo and the season one logo but not sure if that's just the game without the characters

You can claim the perks by logging in on Xbox beta app on windows 10, the game pass app on mobile device or log in on your xbox one console, and find the perks on there and claim them. Each perk gives instructions on how to claim.

My name is Fernando I'm an independent consultant, I'm happy to help.

For Season 1, after completing the tutorial and hands-on training, Unranked matches will be unlocked, as will access to the 14 heroes available at the start of Overwatch.

New heroes Sojourn and Junker Queen are part of that pool of auto-unlocked heroes, but you only have until the end of Season 1 to log in and claim them if you're a new Overwatch 2 player, or until the end of Season 2 if you are. a returning player with access to the Founder's Pack.

Hope I helped and see you soon