Overturn suspension from 7 years ago

Venula · Sep 10, 2022

Good afternoon,

My gamertag on this account is and I received a permanent account suspension approximately 7 years ago due to multiple false reports (was repeatedly killing the same player in GTAV and he had his entire friends list report me for cheating). I have been patient but I recently logged in to see if I was able to finally overturn the suspension and play on xbox again, but to my surprise there is no enforcement history on my account and I am unable to submit any type of case review or speak to an enforcement employee via phone.

What actions may I take in order to use my account again?

If I am unable to use this account I will just go back to playing on PC or not at all (unfortunately).

:)

Smwutches

Use the Ask a Question link at the very top of the forums.

Smwutches

You would have had to submit a case review back when the ban was first given. The enforcement team will not review a case that is more than 12 months old.

Gorg Pag7572

Just a question, how do you post on these forums? I've been trying to post about a question I have about Xbox Live.

Smwutches

You would have had to contact the enforcement team at the time of the suspension in order to see if they could have overturned the suspension. Since it's been over a year, there would no longer be a way to contact them regarding the suspension. If you've
never signed up for the Ambassador program, you would still be able to join since the suspension too place over a year ago.

Smwutches

If you received a suspension before trying to join the program, you would need to wait 1 year from your last suspension. You can check when your last suspension was at http://enforcement.xbox.com

If you were an Ambassador and received a suspension, you would not be eligible to rejoin the program unless you submitted a case review and the enforcement team overturned their decision. If that is the case, you would need email xboxambs @ microsoft.com
(remove the spaces) to speak to Ambassador staff. If the suspension was not overturned, you would not be eligible to rejoin the program.

Overturn suspension from 7 years ago