Overcharging my account for an XBox Live Gold Subscription

Discus and support Overcharging my account for an XBox Live Gold Subscription in XBoX Sales and Promo to solve the problem; I have just renewed my XBox Live Gold Subscription for 12 months. However, the link I did this through on the XBox itself told me that the cost would... Discussion in 'XBoX Sales and Promo' started by Reece✅, Aug 9, 2018.

  1. Reece✅
    Reece✅ Guest

    Overcharging my account for an XBox Live Gold Subscription


    I have just renewed my XBox Live Gold Subscription for 12 months. However, the link I did this through on the XBox itself told me that the cost would be just £26.50 and you have billed me for the full £39.99

    I have a screen photo of the offer as it stood at the time the payment was made if there is a need to supply you with proof.

    Please let me know how you intend to refund this difference.

    Thanks you.

    :)
     
    Reece✅, Aug 9, 2018
    #1
  2. omar_
    omar_ Guest
    omar_, Aug 9, 2018
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Aug 9, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Overcharging my account for an XBox Live Gold Subscription

    Smwutches, Aug 9, 2018
    #4
  5. Smwutches Win User

    Overcharging my account for an XBox Live Gold Subscription

    You would need to contact support and speak to billing. http://support.xbox.com/contact-us
  6. Feverish13 Win User

    Need Help Turning Off Auto-Renewal

  7. simo311 Win User

    Xbox game pass gratis?! (Xbox game pass free?!)

    i might have a clue on what happened here,

    when i go to Services & subscriptions' page, on my microsoft account, below the Xbox Live Gold's subscription section, it says:

    Enjoy the benefits of Xbox Game Pass and Xbox Live Gold Upgrade to Xbox Game Pass Ultimate

    so maybe my xbox live gold subscription is turned into a Gold + Game pass subscription, but how? I haven't done anything...
  8. Smwutches Win User

    Xbox live vs Xbox live acct vs Xbox live gold vs Xbox live membership

    Xbox Lives basically the online portion of Xbox.

    A gold subscription (live membership/subscription) is required to do certain things on Live (like play online multiplayer). Xbox live account usually means an account with gold.
  9. iRayDawg Win User

    xbox trying to charge a closed bank account

Thema:

Overcharging my account for an XBox Live Gold Subscription

Loading...
  1. Overcharging my account for an XBox Live Gold Subscription - Similar Threads - Overcharging account Live

  2. Locked out of Xbox account without solutions

    in XboX Insiders
    Locked out of Xbox account without solutions: On 4/2 I changed my password and bought Clair Obscur: Expedition 33 on my XBOX account. Since then I've been locked out of my account. I have access to both my account email and 2FA phone number....
  3. Anyone got the Xbox Customer support number in the UK. My account has been suspended and I...

    in XboX Insiders
    Anyone got the Xbox Customer support number in the UK. My account has been suspended and I...: As the title says I have no idea why I believe I haven't broke anything the reasons tell me submitted by /u/iampastyman-_- [link] [comments]
  4. Might need some help (unenroll pc insider & delete insider account)

    in XboX Insiders
    Might need some help (unenroll pc insider & delete insider account): Last weekend, I deleted insider account, but steel I'm getting pc insider previews, and I can't access to insider hub app. Yesterday, my Xbox was upgraded to 2604.1000.30.0 build. Also, I can't...
  5. Throne and Liberty on Xbox accounts

    in XboX Insiders
    Throne and Liberty on Xbox accounts: Hello, Currently, the game cannot be played via Xbox Cloud Gaming nor through Play Anywhere, which is a significant limitation for part of the community. We would greatly appreciate it if you...
  6. Trying to add a phone number to my Microsoft account

    in XboX Insiders
    Trying to add a phone number to my Microsoft account: I loaded up an old Microsoft account that had like 30k points, I’m like omg. So I get the 25$ Xbox gift card. It says I don’t got a phone number, so it tells me to go to a center area and press...
  7. Rimozione Xbox da account Insider

    in XboX Insiders
    Rimozione Xbox da account Insider: La mia Xbox Series X è iscritta al programma Insider/Preview ma non ho più accesso all’account che l’ha registrata. Vorrei rimuovere la console dal programma. submitted by...
  8. Help on getting my account back that was stolen I have all proof to show it’s mine and...

    in XboX Insiders
    Help on getting my account back that was stolen I have all proof to show it’s mine and...: Hey Reddit, I’m reaching out because my Xbox account was hacked and I’m really stuck. I’m hoping someone here can give advice on how to recover it or share tips that worked for them. Here’s what...
  9. Overcharged with no product

    in XBoX Games and Apps
    Overcharged with no product: Paid for the mamba edition got charged 3 times no go and stole my money 82641a4d-fe18-4aed-9d0b-b6b1c5ab901f
  10. Overcharged

    in XBoX on Windows
    Overcharged: Hi I have been charged three times for fifa points I didn’t receive! £ 12.14 three times Has been take n out of my bank I would like a refund please Thanks Stacey...