overcharged by £30 for a xbox gold sale item

SEVerance007 · Sep 23, 2018

overcharged by £30 for a xbox gold sale item

:)

Splintey · Sep 23, 2018

Overcharged for a game

I recently got 1 year of gold and some digital points for my birthday and just put them on. Then I went to buy the Metro bundle for six bucks (the gold sale price) and rainbow six siege for $25. Metro worked but for RB6 I was charged $30 instead of $25.
I'm not sure why and i'd like to be refunded the $5 because I was overcharged.

My gamertag is and email is [Mod Removed - Please do not post personal information]

BongKaos · Sep 23, 2018

PLEASE READ SALE PRICES NOT RIGHT!

It was a ONE DAY SALE ONLY. Any purchases made after the sale date would be full price but, Take Miss Kleo's advice if you were overcharged on the day of the sale. Good Luck!!!

XBF Leonzo G · Sep 23, 2018

Hello SEVerance007!

Thank you very much for bringing this issue to our attention. We recommend requesting a refund for the item. The article entitled Request an

Xbox Digital Product or Subscription Refund will have steps on how to request a refund online. Also, the
Xbox Support Team will be able to assist with a refund as well.

XBF Leonzo G

Hello SEVerance007!

Thank you very much for bringing this issue to our attention. We recommend requesting a refund for the item. The article entitled Request an

Xbox Digital Product or Subscription Refund will have steps on how to request a refund online. Also, the
Xbox Support Team will be able to assist with a refund as well.

Crink Dingler

What if you purchased the game and you were overcharged? Can I be reimbursed for that overcharge so that I am only charged the listed sale price?

BongKaos

It was a ONE DAY SALE ONLY. Any purchases made after the sale date would be full price but, Take Miss Kleo's advice if you were overcharged on the day of the sale. Good Luck!!!

The Lord Hippo

i actually purchased it while it said it was on sale, not realizing that on the confirm purchase it said $29.99. Is there anyway to be refunded that overcharge?

Miss Bijoux

Hey konakohuntin -

Thanks for posting. GTA V was on sale for $30 for targeted users at the end of July. The sale has since ended and unfortunately we are not able to adjust pricing for Xbox Store items.

Apologies for any inconvenience this may have caused.

overcharged by £30 for a xbox gold sale item