Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance

Discus and support Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance in XBoX Rewards & Social to solve the problem; Points are suppose to deposit into accounts on the 1st and 15th of every month but I haven’t received mine. Also under the points section where it says... Discussion in 'XBoX Rewards & Social' started by xX AtROCitY Xx, Apr 10, 2018.

  1. Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance


    Points are suppose to deposit into accounts on the 1st and 15th of every month but I haven’t received mine. Also under the points section where it says click under to deposit early there’s nothing to click.

    :)
     
    xX AtROCitY Xx, Apr 10, 2018
    #1
  2. Xbox Live Rewards Points did not deposit into my account

    The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
    Xbox Live Rewards



    How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
    are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
    in your Total Rewards Points Awarded.
     
    EddieHendrickson, Apr 10, 2018
    #2
  3. Reward credits

    Hi my gamertag is and i've been apart of Xbox Live Rewards for years now. I had over 23000 reward credits deposited but the balance hasn't gone into my Microsoft account. Is there a way you can see where it went? it was deposited about a week ago. Thanks
     
    BLIND HAVOK 87, Apr 10, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Apr 10, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    Those Credits were just deposited. From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance

    Hello,

    Those Credits were just deposited. From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  8. EddieHendrickson Win User

    Xbox Live Rewards Points did not deposit into my account

    The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
    http://rewards.xbox.com/faq/



    How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
    are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
    in your Total Rewards Points Awarded.
  9. Manny1250 Win User

    XBL Rewards Points pending

    The points will be added into your account every 15th or 30th of each month when it reach 100 pending point

    "How long does it take for Pending Points to be deposited into my Xbox LIVE account?

    A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website
    often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded." -
    http://rewards.xbox.com/faq/
  10. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
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Over 11000 in reward points but it hasn’t been deposited into my Xbox live balance

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