ordered fifa pts for 2016 instead of 2017

PJ5blazer · Dec 26, 2016

my son was so excited to buy some fifa pts yesterday that he ordered them for 2016 (a game he no longers even owns) instead of 2017. is there a way to exchange them for 2017 or to get a refund? thank you...

:)

Nitro Nisbet · Dec 26, 2016

Simply rewarding - have I qualified?

Would any one know if all consumables and in game content counts. I spent £28.79 on Fifa Pts on march first and want to know if I only need to spend £8 to get the 6000pts

Contacted Microsoft via twitter and instead of helping me they directed me to ask on the forums.

I bought more Fifa Pts today and hope to have qualified now.

SomewhatGroovy · Dec 26, 2016

Missing 15,000 pts for pre-ordering Game off microsoft.com

Ordered a game on 11/24/2016 off microsoft.com to take advantage of pre-order promotion which reward 15000 pts per title. Game was shipped on the 28th. As of today, 15 business days later, they have not been credited to my account.

Gamertag:

Order Number: 11636658467

Smwutches · Dec 26, 2016

You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

TobyHoover

Hello as per EA the Pre Order bonus is as fallows:
www.easports.com/.../fifa-17-pre-order-offers

Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

Your not getting FIFA A month early, your getting free access to EA Access for a month.

EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

2017. For more info contact EA Support: https://help.ea.com/en/

Miss Bijoux

Hey knowles8 -

According to >>EA<<, the FIFA 17 release date was September 27, 2016. In order to qualify for the pre-order bonuses, you would have had to
pre-order the game September 26, 2016 or sooner. As you purchased the game on the date of release, unfortunately you would not qualify for the bonuses in question. As such, we are unable to assist further.

Apologies for any frustration this may cause.

San'Shyuum

EXC stands for exchange.

No Charge because the repair order is free.

The white V3 controller was released in 2016 with the Xbox One S. The black one followed in 2017.

Murphs-A47006C9-2185

Actually, if I am reading his post correctly, he pre-ordered Ghost Recon on December 21st or 22nd 2016 making the pre-order ineligible for the current promotion. Not to mention all of the in-game consumables which are not eligible. The only 2017 purchase
which is eligible for MyVip is Tiny Troopers $9.99 as the rest of 2017 is Call of Duty Infinity Points (in-game consumables)

ordered fifa pts for 2016 instead of 2017