Order created by mistake

Discus and support Order created by mistake in XBoX Games and Apps to solve the problem; I found I've bought a wrong game, and I haven't download it yet. Can I just cancel my order? Order number : [Mod Removed]... Discussion in 'XBoX Games and Apps' started by JH BIG BIRD, Mar 10, 2016.

  1. JH BIG BIRD
    JH BIG BIRD Guest

    Order created by mistake


    I found I've bought a wrong game, and I haven't download it yet. Can I just cancel my order?

    Order number : [Mod Removed]

    :)
     
    JH BIG BIRD, Mar 10, 2016
    #1
  2. HatefulSphinx1
    HatefulSphinx1 Guest
    My friend can't connect to xbox live

    Oh and by the way can you remove the new gamertag he created by mistake (LostGorilla41)

    Thank you!
     
    HatefulSphinx1, Mar 10, 2016
    #2
  3. Miss Kleo
    Miss Kleo Guest
    cant redeem code for gold subscription

    Hey James! When you created your account did you select the UK as your region? If you did, by mistake, select the US you may need to create a new Gamertag for your correct region in order to enter valid billing information as region cannot be changed. You
    can double check your region in your
    billing information    !
     
    Miss Kleo, Mar 10, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    Order created by mistake

    Please don't post order numbers on the forums.

    You would need to contact support as they are the only ones who can issue you with a refund
    support.xbox.com/.../contact-us
     
    Daft Badger, Mar 10, 2016
    #4
  5. Daft Badger Win User

    Order created by mistake

    Please don't post order numbers on the forums.

    You would need to contact support as they are the only ones who can issue you with a refund
    support.xbox.com/.../contact-us
  6. grantrichard Win User

    Mistake order

    Thank you for your response.

    The only reason it is over the days is because we thought we were waiting for FIF22 to come out in two months time.
  7. Smwutches Win User

    Mistake order

    The only way to exchange it would be to refund it and the purchase the correct item. Since it's outside of the timeline for refunds, that would not be possible.
  8. Vusl-35A459A4-3624-4 Win User

    Mistake when creating GamerTag

    Your gamertag is like a nickname on Xbox LIVE. This identifies your account and can be viewed by anyone who looks at your profile. To change your gamertag you need to go to the Xbox Dashboard. Then you go over the tab "Social" click on your profile and scroll
    over to the right. You will see all of the information on your profile listed there. Ex. Bio, Motto etc. Once you see that, to the rigt you will see, "Change Gamertag", click that. Once you have done that you will have to pay with your local currency for a
    new gamertag. If it is your first time changing your gamertag it will be free. Just type in the gamertag you wish to have, or select one from the suggestions if you have a hard time coming up with one.

    - Enjoy!
  9. HassanB Win User

    Mistake when creating GamerTag

Thema:

Order created by mistake

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