Option to turn off cloud sync on xbox (For Elden Ring)

Only games that are on Game Pass can be played on the cloud. Elden Ring is not on Game Pass, so is not on the cloud.

It goes to the Elden Ring cloud so as long as the accounts are logged into the game it should work fine.

Hi, Noah! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with your Elden Ring save.

If I understand correctly, you have two Xbox consoles; the old console you used to play Elden Ring last and a new console, which are using to play right now. Would that be correct?

May I ask if you have already tried clearing the new console's local saved data to see if it retrieves a cloud save for this game? This is normally done automatically, but I'd like to be sure before attempting to use your old console's local save.

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If you have already made sure there isn't a cloud save available for this game, please give this a try:

- Turn your old console on.
- Wait a few minutes to make sure your console is connected to the internet.
- Launch Elden Ring.
- If your old console's data is different from the one on the cloud, you should see a prompt asking you to choose which one you'd like to use.
- Choose your console's local save.
- Play the game for a little while and save your progress.
- Highlight the game, press the menu button, and select "Quit"
- Wait 20 - 30 minutes to make sure your cloud-saved data is updated.
- Turn this console off.

Now, turn your new console on.

- Launch the game.
- Once again, you should be prompted to choose between the console's local save and the one on the cloud.
- Select your cloud-saved data.

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Please let me know if this works, I'll be looking forward to your reply.
Best regards.

I don't know where you are getting your information from?

But, Elden Ring is on sale with a 30% off at the Xbox store!

Hi there! This is Virginia O.

I understand that you are experiencing issues with your game Elden Ring stuck on splash loading screen.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check for game updates. Make sure that your game is updated to the latest version.

And then turn off your Xbox.

Unplug all the cables connected to it.

Leave it for 2 minutes and then plug all the cables back in.

Turn on your Xbox.

Next is to uninstall Elden Ring from your console and reinstall it. This will delete all the corrupted files from the game.

Thank you for your cooperation.