Open tray error

Discus and support Open tray error in XBoX on Consoles to solve the problem; experiencing open tray error. I recently replaced the disk drive the reader that is, and enjoyed about 15 hours of gaming now this. The reader stays in... Discussion in 'XBoX on Consoles' started by CottonyPuma2, Aug 24, 2018.

  1. CottonyPuma2
    CottonyPuma2 Guest

    Open tray error


    experiencing open tray error. I recently replaced the disk drive the reader that is, and enjoyed about 15 hours of gaming now this. The reader stays in the default position next to the part where the disk rests on and Spins. The laser flashes twice then
    bounces up against the resting spin motorh the discs sits on a couple of times, makes clickung noises like its jamming up on guides. Guides and motor-shaft (screw type) that moves the sled back & forth are greased and moves feely by hand.

    :)
     
    CottonyPuma2, Aug 24, 2018
    #1
  2. akjourney
    akjourney Guest
    No response from MS and now my post from last night is gone?

    not reading Open Tray Error
     
    akjourney, Aug 24, 2018
    #2
  3. open tray error

    any help with open tray error
     
    XciTe rampage, Aug 24, 2018
    #3
  4. brandiesel1
    brandiesel1 Guest

    Open tray error

    Did you replace the disc drive or did MS? If it was MS then I’d send it in for repair. If it was a third party then your warranty will be void and you’ll need a third party to fix it.
     
    brandiesel1, Aug 24, 2018
    #4
  5. akjourney Win User

    No response from MS and now my post from last night is gone?

    not reading Open Tray Error
  6. VailedX360mania Win User

    open tray error

    I know what you are talking about. I have faced this problem alot! Well I'm sorry to say that there is no good news. The problem is caused by DVD readers laser. It is caused by either getting dirty, getting damaged, or stuck in one place. For solution, there
    is no other way than opening up the XBOX(which is not recommended), and cleaning the laser. If it still doesn't work, all you have to do is to switch DVD readers. I know it sounds crazy but it does actually solve it.

    If you say, "I don't/can't open my XBOX and do all that stuff" send it for repairment through:
    myservice.xbox.com/.../Welcome.aspx

    IF your warranty is off due to expiration OR some other reason, then I say find a shop that actually can do these kinda stuff :)
  7. Arch Skyte Win User

    open tray error

  8. GreyPilgrim-CE541714 Win User

    Open Tray Error

    This unfortunately wont help you,

    You would have needed to send it to MS for repair had none of the recommended troubleshooting steps helped you. But as you have opened the console MS will not touch it and self repair can not be discussed on the forums.
  9. Berserkerist Win User

    Open Tray Error

    Our remarks have been falling on deaf ears. I keep getting the same remark of sorry, it's not our fault, would you like to set up a repair (that will cost you $100 for your out of warranty Xbox) I had this happen to me after the latest dashboard update.
    Write the gaming press (joystiq, ign, kotaku) and file a complaint with the FTC. Microsoft needs to address this issue and make things right.
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Open tray error

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