Oops looks like you're stranded

yeah, I finally managed to get XGP games from the app store, thx

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?


These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

Also, check that your PC's region and time zone are correct.

not a clue for that issue, i only ever use the store to get gamepass games if they work that is and join parties through gamebar.

I once tried to change my region of the system to HKSAR and the United States, but that didn`t work at all, even though VPN was used.

Thanks but Same "Looks like you're stranded" screen