Only one set of mine coins of two packs redeemed available

Hi Michael, my name is Jhon, and will be a pleasure help you

I'm sorry you're having trouble getting your Minecraft coins. Here are some things you can try:

-Check your Internet connection. If your internet connection is not stable, you may not be able to receive the coins.

-Close and restart the game. Sometimes this can fix temporary problems.

-Sign back into your Microsoft account. This can update your coin balance.

It is also likely that the MC codes update when you use one after another, perhaps you should have used one first, spent it and then used the next, depending on the store or page where you bought it, you may be able to contact support to resolve your problem . problem.

I sincerely hope that your problem is solved soon, it must be very frustrating.

Hi thanks for your help but I have triple-checked the account and it is owned on Xbox but on the Microsoft website it doesn't show that I own it, but shows some purchases for/inside the game for mine coins and skin packs but not the game. The only Minecraft purchase that is not any DLC/skin/texture packs is the Xbox One edition of Minecraft.

It turns out I was redeeming a game token instead of the mine coins. Thanks for you help!

Hi Viollla-chan. My name is Kyle and I'm an independent advisor.

Overwatch coins purchased or redeemed from the Xbox store are for Xbox consoles only. You must launch the game on an Xbox console for the coins to be redeemed to your Overwatch account. Once they're redeemed on console, they'll be available on PC too.

If you don't have access to a console, you may request a refund for the coins: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Thanks,
Kyle

Hi Dylan,

These coins could be delivered as late of June 30, 2019, as the promotion stated.

Bonus Apex Legends coins only available for a limited time from 4/11/2019 9:00 PM PDT through 5/12/2019 11:59 PDT. To redeem, a digital code for 1000 Apex Legends coins will be sent to your Xbox Message Center on your Xbox One console by 6/30/2019.

Thanks,

Brad