Only got inside xbox mixpot, no e3 mixpot

I streamed both events on my android app, but only received the inside xbox mixpot. Still haven't received the e3 mixpot.



:)

 

Trouble in 2018 E3 Mixpot reward

Hi, I watched 2018 E3 Xbox Press Conference via Mixer, but I didn't get any mixpot reward.

BTW, I got mixpot reward from gamescom xbox inside one.

Also I received 2017 E3 mixpot reward too.

What happened to my account? I had no problem with connect my xbox / mixer account..

 

No E3 mixpot

No E3 and insider mixpot yet

 

The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

The FAQ is here-
https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ but only Microsoft Support staff (not us community ambassadors) can check if you should get the content.

Its possible while your accounts were linked you were not signed in, and I think you had to watch live not a VOD as they did last year.

 

I should have added if you look at
https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results.

 

Thanks for the replies.

It's been over a week since the e3 stream which is why I posted.

I made sure to check that I was signed in for both live (not VOD) streams, which I was.

The content is definitely not in my billing still. The mixpot faq directs people here if they didn't get their mixpot. Is this not the right place to get help from Microsoft support staff and if not where do we do so? Just the regular contacts?

Thanks

 

Hey JDawgg77,



We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



Thank you for posting!