Online support request I post here re code that will not redeem

Darryl Elwin · Aug 22, 2016

Hi

Purchase a prepaid code for Fallout 3 Xbox 360, game said plays on Xbox One.

Trying to activate my code gives an unexpected error try again later

Cheers

:)

Ateneo Ludico · Aug 22, 2016

Xbox One S Gears of War 4 Limited Edition - No codes for olders Gears of War

Gentle Support,

Customer support via chat, they reported me to write here. I do not get the codes from Xbox Live to redeem old titles Gears of War 1 2 3.

I request your support for receive those codes

pochodemarco · Aug 22, 2016

cant redeem online codes for gears of war 1 and 3

i cant redeem online codes for the gear of war 1 and 3 but i could redeem 2 and jugdment. i try changing region on mi console, hardreset, erasing my profile nothing work i need new codes. and xbox support told me to post this here so you can solve the problem.

Darryl Elwin · Aug 22, 2016

Guessing the error was due to me not using the code on a Xbox 360 I tried on my 360, said it was ok and was going to download 5.4GB

Active downloads shows nothing, the game isn't on my console and the code now reports used

What have I done wrong here.

Cheers

Darryl Elwin · Nov 2, 2018

OK, ignore this as it has now shown up in my Xbox one downloads

Cheers if you did something, or maybe that is the process

Darryl Elwin

OK, ignore this as it has now shown up in my Xbox one downloads

Cheers if you did something, or maybe that is the process

Darryl Elwin

Guessing the error was due to me not using the code on a Xbox 360 I tried on my 360, said it was ok and was going to download 5.4GB

Active downloads shows nothing, the game isn't on my console and the code now reports used

What have I done wrong here.

Cheers

XBF Leo G

Hello Tenshun,

Thank you for posting on the Xbox forums. We understand that you are attempting to redeem a prepaid code, but it has already been redeemed. We have a support article that provides

troubleshooting for code issues. You mentioned that you put in a request to change the code. Are you referring to the request a new code link at the bottom of the support page we provided? Be sure to let us know the results!

Thanks,

Leo

XBF Chris J

Hello Neko,

Thank you for posting here on the Xbox forums. As Smwutches said, you can contact support to receive this type of info. You can also attempt to take care of this yourself from this link here :

Request a new digital code

Follow the steps that lead you to "Error : Code was already redeemed"

From there you can request a new code. A Microsoft agent will then handle your case.

Hope this helps!

XBF Chris J

Hey KMVY,

Thank you for posting here on the xbox forums. Once the code has been redeemed, you cannot redeem it again. Which is why you would be getting that message the second time around. Did you redeem the code online or on your xbox? If it was online, you would
have had to be logged into your gamertag before redeeming the code. Otherwise, you might redeem it on the wrong account.

Online support request I post here re code that will not redeem