Online Gaming Issue

h6nest · Jan 23, 2018

Someone explain to me as to why the **** my xbox keeps disconnecting from my wifi when there is no other issues with my wifi? It is literally **** aggravating the pain and tears in my eyes when im 1v1 in Fortnite: Battle Royale and i just suddenly freeze
or i build a base and freeze and when i come back im falling 100000m to my death. 100% Connection, 0% Packet loss and an open NAT and UPNP IS Turned on. About to **** off to Nintendo or some ****.

P.S - Don’t ban me for this because im legitimately angry and you need to fix this shiet.

:)

skultorpe · Jan 23, 2018

xbox gold live online gaming issue..

Hi. i bought my first xbox gold live subscription this month. never had it before.. first three days it was fine i were able to play games online but after that when i try to play online it redirects me to buy xbox live again and even if i already have it. and
when i try to buy it again window pops out that your subscription is past due... but when i go to my microsoft account there everything looks fine no past due payments nothing.. p.s it allows me to download free month games buy a games with a gold discounts
but doesn't allow me to play them online. i tryed everything like rebooting my console and modem, reconect it offline-online, deleted capcha, even reinstaled my games. did network connection test. everything looks fine there but still can't play. if someone
could help me to solve this would be thankful..

Mister Cizl · Jan 23, 2018

xbox gold live online gaming issue..

Hey skultorpe! Phone/chat support are the best way to get assistance with billing issues. Please note: some issues are caused by a mismatch between region and your physical location. Post back and let me know how it goes!

DominumStige · Jan 23, 2018

Hi!

Try inserting a static IP on your console with WiFi connection (go to: Settings->All Settings->Network Settings->Advanced settings->IP Settings->Manual).

It may happen that the router has some problem handling dynamic IP addresses.

DominumStige

Hi!

Try inserting a static IP on your console with WiFi connection (go to: Settings->All Settings->Network Settings->Advanced settings->IP Settings->Manual).

It may happen that the router has some problem handling dynamic IP addresses.

dloxx

i tested my connection on my own and with the isp again. everythings seems fine. other services working aswell, ecept onlinegamin on the xboxone

i checked a few times in a row detailed network statistics.

once 100/5

once 75/2

than 130/30 and so on

i recognized some paketloss either its from 0% up to 27% or higher a few times.

latency is pretty stable on 24

Tech117ad

Good afternoon,

What region are you in? I am in central america and that is something that I still deal with even with fiber running at 100/100Mbps. The ping I get without a VPN is approximately 125ms and I really don't try to play competitively because I get a lot of
ghosting. Now I had a Linksys router with "smart" optimization for gaming and that was bottlenecking my connection - I turned that off and it worked better. I also have a Huawei modem/router that was provided by my ISP and told them to turn it into router
only modem because I get Double NAT issues when connected via wired and I get UPnP issues when connected wirelessly but they still haven't helped.

This is a very complete explaination of the network requirements:

https://support.xbox.com/en-US/xbox-one/networking/network-settings

I just found this article - maybe it is worth a try - I am going to give it a go - I will still have latency though it is unavoidable:

https://support.xbox.com/en-US/xbox-one/networking/connect-live-using-pc

Because if you are not having issues via PC you maybe able to pass through for a better connection.

Have a great day.

dloxx

I'll go through the Support Page when iam at home.

Thanks for that.

I'll let you know if something works out.

dloxx

hi tech,

i already set up an hotspot with my mobile device. (LTE 4G connection)

first it seemed to be better but than same issues again.

i'll bring my notebook from work with me and try to set up a alternate route to see if there are any differences.

to the point with "smart", i guess there is no setup for that on my nbg6817 router.

could it be that google has some troubles with their stuff atm?

after speedtest i got some infos that there are some issues with google atm.

best regards loxx

Online Gaming Issue