Online Games Lagging, Have Tried Seemingly Everything

Dericka,

This time I notice in network settings it says:

The Xbox network is currently unavailable

• Xbox live core services
  
• Social and gaming
  

I did not notice this before but maybe it’s always been there. When I go to Xbox.com/services, there aren’t any current issues that match. I also got into a local game and did not have the lagging.

Hello Dericka,

I reset my router and am still having the issue.

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to restart your router and check if there's any changes? Thanks!

But OP can't get open NAT even when the One is directly connected to the modem. This means it is not a router setting or NAT issue because there is no NAT when directly connected to the modem. The problem is either with the ISP or Xbox One (perhaps it
is stuck reporting your previous strict NAT--with it directly connected, try doing the advanced triggers+bumpers test multiple times to see if it forces it to pick up the change in your NAT status).

Just to be clear, even with the Xbox One directly wired to the modem, you are getting strict NAT and detailed info indicating it is behind a firewall? Did you confirm the Xbox actually had Internet connectivity from the modem?

I am thinking this is something on your ISP's end.