Online friend count missing from friend tab at top of guide?

The tally at the top of the screen is a count of how many friends are online, not of how many friends are on an account.

On the dashboard you should see a tab at the top of the screen labelled "Social". Under that tab you will see an area for friends where you can see who is on your list.

BobMcFly247's fix did it for me, awesome wee tip aswell, cheers dude.

I had this same issue just tried bobmcfly247's solution and it worked first time, the friends tab is back. Thanks dude for that.

Bob my brother keeps having an issue where his Xbox keeps freezing even though when he comes out of an app or a game he menu clicks and quits the app before opening something else, he got his Xbox on Black Friday and only has two or games installed. He has
to keep having to hard reset it.

Do you think it could be a hardware issue or do you think it's something else? He thinks he is up to date in his os, so I don't think it's that. I think it could be user error but not sure.

Any help would be appreciated cheers in advance.

Awesome, WuTangsKillaBee! Glad to hear it got sorted. Be sure to post a new thread if you ever need assistance in the future. That way the community can provide support tailored specifically to you!

Ethwardole,

Sorry to hear that didn't help, next let's try the steps below to power cycle the Xbox One console.

• Press and hold the power button on the Xbox One console for 10 seconds.
  
• Once the unit is powered off, unplug the power cable from the Xbox One and let it sit for 5 minutes.
  
• Plug the power back into the unit and power the console on.

Let us know if that shows the Friends tab!