Ongoing failure to get redeemed items from MyVIP Vault

Discus and support Ongoing failure to get redeemed items from MyVIP Vault in XBoX Rewards & Social to solve the problem; I redeemed the World of Tanks Leg-Up Bundle from MyVIP Vault on 02/04/18 and World of Tanks 7 days Premium Time on 07/04/18 and have not recieved the... Discussion in 'XBoX Rewards & Social' started by UnshiftedAura58, Apr 14, 2018.

  1. UnshiftedAura58
    UnshiftedAura58 Guest

    Ongoing failure to get redeemed items from MyVIP Vault


    I redeemed the World of Tanks Leg-Up Bundle from MyVIP Vault on 02/04/18 and World of Tanks 7 days Premium Time on 07/04/18 and have not recieved the emails with codes. I posted this here previously and you replied "Our win fulfillment team has re-sent
    your vault prizes. Be sure to check your vault registered email address, as well as that email's junk mailfolder    ". I have checked email and junk folder as suggested but still no email. I get marketing and receipt emails from Xbox no problem. Is it possible
    to send the codes direct to my Xbox via a message instead of email?

    :)
     
    UnshiftedAura58, Apr 14, 2018
    #1
  2. UnshiftedAura58
    UnshiftedAura58 Guest
    Failed to get redeemed item from MyVIP Vault

    I redeemed the World of Tanks Leg-Up Bundle from MyVIP Vault on 02/04/18 and have not recieved the code. I have checked the email address and it was correct and also checked spam folder every other day so I am positive that it has
    not been sent
     
    UnshiftedAura58, Apr 14, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Failed to get redeemed item from MyVIP Vault

    Hello UnshiftedAura58,

    Our win fulfillment team has re-sent your vault prizes. Be sure to check your vault registered email address, as well as that email's junk mail folder.
     
    XBLRewards8, Apr 14, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Apologies for the inconvenience. We are reaching out to our win fulfillment to see if they have a alternative method of sending the codes.
     
    XBLRewards8, Apr 17, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello UnshiftedAura58,

    Our win team will contact you via private message with your codes. You can see your private messages via the message tab in the drop down menu that appears when you click your user name in the top right corner of this webpage.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Our win team will contact you via private message with your codes. You can see your private messages via the message tab in the drop down menu that appears when you click your user name in the top right corner of this webpage.
  7. XBLRewards8 Win User

    Ongoing failure to get redeemed items from MyVIP Vault

    Hello UnshiftedAura58,

    Apologies for the inconvenience. We are reaching out to our win fulfillment to see if they have a alternative method of sending the codes.
  8. Smwutches Win User

    Redeemed dlc already owned with gems

    I just realized I read your thread wrong. It's not possible to refund gems. Per the program's terms and conditions:

    All redemptions for items from the MyVIP Vault Catalog are final and the MyVIP Gems will be deducted immediately from your Account.

    No refunds will be provided on any item redeemed in the MyVIP Vault Catalog. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled, Microsoft, in its sole discretion, will replace the item with one of equal or greater
    value.
  9. XBLRewards8 Win User

    Failed to get redeemed item from MyVIP Vault

    Hello UnshiftedAura58,

    Our win fulfillment team has re-sent your vault prizes. Be sure to check your vault registered email address, as well as that email's junk mail folder.
  10. Smwutches Win User

    Xbox Rewards "Deposited"

Thema:

Ongoing failure to get redeemed items from MyVIP Vault

Loading...

  1. Ongoing failure to get redeemed items from MyVIP Vault - Similar Threads - Ongoing failure redeemed

  2. Ongoing Xbox Cloud Gaming Input Lag – Routing/Peering Suspected

    in XBoX on Consoles
    Ongoing Xbox Cloud Gaming Input Lag – Routing/Peering Suspected: HI! I'm experiencing severe and persistent input lag when using Xbox Cloud Gaming, to the point where games become unplayable. It's like I'm swimming through syrup. I’ve spent considerable time...

  3. Unable to Access Microsoft Account and Ongoing Subscription Charges

    in XBoX Accessibility
    Unable to Access Microsoft Account and Ongoing Subscription Charges: StartFragment Dear Microsoft Support, I am writing to request urgent assistance with a serious issue regarding my Microsoft account associated with the email address *** Die E-Mail-Adresse...

  4. Ongoing Freezing Issues with Fable 2 on Xbox One (Digital and Physical)

    in XBoX Games and Apps
    Ongoing Freezing Issues with Fable 2 on Xbox One (Digital and Physical): Dear Xbox Support, I’m writing to report a persistent issue with Fable 2 on Xbox One. I’ve experienced repeated game freezes both with the digital and physical versions of the game. Initially, I...

  5. Urgent: Ongoing Issue Violating ToS – Still Unresolved

    in XBoX Accessibility
    Urgent: Ongoing Issue Violating ToS – Still Unresolved: Please only a Microsoft moderator respond to this I've already raised this issue multiple times, yet nothing has been resolved, and I’ve received no proper response. This matter clearly violates...

  6. Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...

    in XBoX Accessibility
    Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...: I have been unable to access my Microsoft account since around July 28, 2023, due to an issue with two-factor authentication (2FA). I have attempted multiple recovery methods without success....

  7. Error code 8B050084 has been ongoing

    in XBoX on Consoles
    Error code 8B050084 has been ongoing: I have been unable to access MS Live because my Xbox Series S (digital) has the message 'update pending' when I access the Updates section in Settings. This seems to happen every month or so and...

  8. Can the Xbox hardware team look into or explain the ongoing Xbox controller polling rate issues

    in XBoX on Consoles
    Can the Xbox hardware team look into or explain the ongoing Xbox controller polling rate issues: I play a number of competitive games on Xbox, from street fighter 6 to currently Marvel Rivals, and the same issue keeps coming up. Latency... For the longest I couldn't figure it out, games...

  9. Ok ongoing issue installing apps and games stalling on X series

    in XBoX on Consoles
    Ok ongoing issue installing apps and games stalling on X series: [img] Sorry to ask the question again but Kathy A closed the task I had open. I was waiting for a replacement xbox to arrive to check if it will work. Sadly it does not and I am getting over this...

  10. Unauthorized account access, ongoing hack

    in XBoX Accessibility
    Unauthorized account access, ongoing hack: Last year I found out my ex had stolen all my Apple ID and cloud info before and during our divorce and either used it himself or gave it to people to use (both I think) and access my accounts and...