OneGuide "No info available" - Again (third time)

Discus and support OneGuide "No info available" - Again (third time) in XBoX Games and Apps to solve the problem; Bummer, here we go again. On 01/30/20 my OneGuide stopped providing channel listing information for my TV provider (currently Dish) and displays "No... Discussion in 'XBoX Games and Apps' started by GH0STP1X3L, Feb 2, 2020.

  1. GH0STP1X3L
    GH0STP1X3L Guest

    OneGuide "No info available" - Again (third time)


    Bummer, here we go again. On 01/30/20 my OneGuide stopped providing channel listing information for my TV provider (currently Dish) and displays "No info available". The channel lineup is still accurate, but no programming data. I've attempted the suggested
    steps in this support article with no success: (https://beta.support.xbox.com/help/hardware-network/oneguide-live-tv/incorrect-show-information).

    This is the exact behavior as the previous two times the OneGuide app failure occurred on 12/15/19 and 12/31/19; both of which I posted about and both were ultimately corrected.

    At the time of this post Xbox Live Status reports all services as working, @XboxSupport has no info about OneGuide, and the Xbox in-console status states "All services available".

    :)
     
    GH0STP1X3L, Feb 2, 2020
    #1
  2. GH0STP1X3L Win User

    OneGuide "No info available" - Again (third time)

    While I appreciate the response I do have to ask, did you even read my post? The link you provided is the exact support article (with its link) that I stated as attempting in my original post. As such, those suggestion did not work.

    The issue is with the OneGuide app, not with my Xbox or with the local TV programming info. As I mentioned in my original post, "The channel lineup is still accurate, but no programming data".
  3. lllWormWoodlll Win User

    OneGuide "No info available" - Again (third time)

  4. GH0STP1X3L Win User

    OneGuide "No info available" - Again (third time)

    As of 02/06/20 the OneGuide programming data has been restored and is now functioning correctly.
  5. GH0STP1X3L Win User

    OneGuide "No info available" - Again (third time)

    Yes, I've tried powercycling; no success. The issue is with the OneGuide app, not with my Xbox or with the local TV programming info. As I mentioned in my original post, "The channel lineup is still accurate, but
    no programming data".
  6. Onyx Is Here Win User

    OneGuide "No info available" - Again (third time)

    Sorry to hear it. Please try powercycling your console by holding the power button on it for 10 seconds till it shuts down. While it's off unplug it for 5 minutes. During this time unplug your modem/router for at least 60 seconds.

    When you're internet is back up and running try the OneGuide again
Thema:

OneGuide "No info available" - Again (third time)

Loading...

  1. OneGuide "No info available" - Again (third time) - Similar Threads - OneGuide info available

  2. Allow editing of email, password, phone number, and recovery info directly on Xbox

    in XboX Insiders
    Allow editing of email, password, phone number, and recovery info directly on Xbox: Right now, if we want to change our email address, password, phone number, or recovery options, we have to go to an external website like Microsoft.com. It would be much more convenient and secure...

  3. Doritos × Xbox 2025 promo — anyone seen info?

    in XboX Insiders
    Doritos × Xbox 2025 promo — anyone seen info?: Has anyone heard if the Doritos × Xbox promo is happening this year? It’s usually live by October/November, but I haven’t seen any special packs or official announcements yet. Any info would be...

  4. The account got suspended due to suspicious security info change

    in XBoX Accessibility
    The account got suspended due to suspicious security info change: Hello there! Recently, I contacted to microsoft support because my altenative email was changed to unauthorized one. But instead of fixing that change, They locked my account due to Suspicious...

  5. Hi, I’m trying to buy GTA V on my Xbox Series S. My account and payment info are correct,...

    in XBoX on Windows
    Hi, I’m trying to buy GTA V on my Xbox Series S. My account and payment info are correct,...: If anybody can help that would be great because there is a discount going on and I’d like to purchase the game during the duration of the discount. 8c93b365-adc8-41b8-a698-8906fc0964d9

  6. My account was hacked and just because they changed security info its gone forever?

    in XBoX Accessibility
    My account was hacked and just because they changed security info its gone forever?: I've had this account for around 6 years, I fell for a verification code scam and it stole my account and changed info. I went through multiple customer service channels, got the case escalated...

  7. Oneguide doesn't launch. What fix/alternative?

    in XBoX on Windows
    Oneguide doesn't launch. What fix/alternative?: Hey. I've got my setup using the passthru/oneguide on my Xbox One X but the last week or so it's taken 10 plus launches each time I've tried to use oneguide in order to get it to work. Today...

  8. Oneguide issue

    in XBoX on Windows
    Oneguide issue: Every time I power on my Xbox one S it always opens up the oneguide, and it’s done this since I’ve owned it brand new, I’ve never had an option to disallow it from always opening first, and I...

  9. OneGuide not working on Xbox One

    in XBoX on Consoles
    OneGuide not working on Xbox One: I'm trying to set up OneGuide on my Xbox for the first time, but when it reaches the "looking for your picture..." screen it never picks up any source, no matter what device is connected to the...

  10. TV on OneGuide going idle and showing idle time suggestions

    in XBoX on Windows
    TV on OneGuide going idle and showing idle time suggestions: Ever since the July 19th update on my Xbox One X, watching TV gets interrupted by idle time suggestions. This did not happen prior to the update. Prior to the update, idle suggestion displays...