OneGuide missing from Dashboard on Xbox One S

Discus and support OneGuide missing from Dashboard on Xbox One S in XBoX Games and Apps to solve the problem; Hello, I have a problem on my Xbox One S running latest software update: OneGuide on top right of Dashboard is missing, I already did a software... Discussion in 'XBoX Games and Apps' started by iRob87, Nov 21, 2016.

  1. iRob87
    iRob87 Guest

    OneGuide missing from Dashboard on Xbox One S


    Hello,

    I have a problem on my Xbox One S running latest software update: OneGuide on top right of Dashboard is missing, I already did a software restore (Xbox Support told me to do this) but I still have this problem.

    I already had this problem before last software update, but I didn't care about it because I didn't know there should be OneGuide on Dashboard.

    Can you please investigate? Thank you

    :)
     
    iRob87, Nov 21, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Digital USB TV tuner doesn't find all available channels

    Hey there glowshrimp!

    Sorry to hear about the missing channels. For this issue we recommend reporting this through the Xbox One dashboard so that the proper folks can see this. To report missing channels, follow the steps below:

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'TV & OneGuide'.
    • Select 'Troubleshooting'.
    • From here, select 'Report a OneGuide problem' and report all issues that apply using the drop down menu.
    Sorry for any frustration that may have been caused, but reporting those missing channels will get this information directly to the proper folks! OneGuide missing from Dashboard on Xbox One S :)
     
    Mister Beep, Nov 21, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Please, update Spanish channel info

    Hey there Long Drong!

    Sorry to hear about the missing channels. The best way to report missing channels is to report them on the Xbox One itself. To do so, follow the steps below:

    • Press the menu button on your Xbox One controller and select Settings.
    • From the Setting menu, select TV & OneGuide.
    • From here, select Troubleshooting and 'Report a OneGuide problem'.
    • In the drop down menu, select Missing channel and follow the steps.
    This will reach the proper folks directly!
     
    Mister Beep, Nov 21, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    OneGuide missing from Dashboard on Xbox One S

    Hey Xazac87! It should be one of the top menu sliders. Can you post a screenshot of what you're seeing? Thanks!
     
    Mister Cizl, Nov 30, 2016
    #4
  5. iRob87
    iRob87 Guest
    OneGuide missing from Dashboard on Xbox One S [​IMG]

    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
     
    iRob87, Dec 2, 2016
    #5
  6. iRob87
    iRob87 Guest
    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
     
    iRob87, Dec 5, 2016
    #6
  7. iRob87
    iRob87 Guest
    I tried to switch to Beta software but I still don't have the OneGuide top tab.

    Any suggestion?
     
    iRob87, Dec 12, 2016
    #7
  8. iRob87
    iRob87 Guest

    OneGuide missing from Dashboard on Xbox One S

    Is anyone reading this useless forum?
     
    iRob87, Nov 2, 2018
    #8
  9. iRob87 Win User

    OneGuide missing from Dashboard on Xbox One S

    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
  10. iRob87 Win User

    OneGuide missing from Dashboard on Xbox One S

    Hey Xazac87! It should be one of the top menu sliders. Can you post a screenshot of what you're seeing? Thanks!
    I tried to switch to Beta software but I still don't have the OneGuide top tab.

    Any suggestion?
  11. iRob87 Win User

    OneGuide missing from Dashboard on Xbox One S

    Is anyone reading this useless forum?
  12. iRob87 Win User

    OneGuide missing from Dashboard on Xbox One S

    [​IMG]

    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
  13. Mister Cizl Win User

    OneGuide missing from Dashboard on Xbox One S

    Hey Xazac87! It should be one of the top menu sliders. Can you post a screenshot of what you're seeing? Thanks!
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OneGuide missing from Dashboard on Xbox One S

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