OneGuide missing channels

Discus and support OneGuide missing channels in XBoX Games and Apps to solve the problem; Living in Canada and bought the Super Sports Pack from my local cable provider. Unfortunately none of the channels seem to appear on the OneGuide.... Discussion in 'XBoX Games and Apps' started by R7Response, Oct 24, 2014.

  1. R7Response
    R7Response Guest

    OneGuide missing channels


    Living in Canada and bought the Super Sports Pack from my local cable provider. Unfortunately none of the channels seem to appear on the OneGuide. Anyone have know why, or a possible fix? Thanks!

    :)
     
    R7Response, Oct 24, 2014
    #1
  2. BlackMamba218
    BlackMamba218 Guest
    Xbox OneGuide Missing Channels - DirecTV

    Missing channels in the Oneguide as well. Major networks missing like NBC.
     
    BlackMamba218, Oct 24, 2014
    #2
  3. Nuno Bernardo Lopes
    Nuno Bernardo Lopes Guest
    Live TV, Vodafone IPTV, Portugal

    The OneGuide channel list is missing a lot of channels from Vodafone IPTV Portugal. On another the mapping between channel information and channel numbers in Oneguide is wrong on some channels. For instance selecting FoxLife HF on Oneguide shows AXN.

    That makes it mostly unreliable hence unusable.

    Don't know where to report problems regarding this.
     
    Nuno Bernardo Lopes, Oct 24, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    OneGuide missing channels

    Hey there R7Response!

    Sorry to hear there are channels missing! The best way to report this is actually in the Xbox One console. Here's how:

    • Press the Menu button on your Xbox One controller and select Settings.
    • Under the Console group, select TV & OneGuide.
    • In the TV & OneGuide menu, select Troubleshooting.
    • Select "Report a OneGuide problem" and select "Missing channel" and follow the steps!
    Give that a shot and let us know how that goes. Those steps should get the ball rolling for you!
     
    Mister Beep, Oct 24, 2014
    #4
  5. terpfan1980
    terpfan1980 Guest
    Thanks Mister Beep for the clear and concise instructions on how to report missing channels. Much appreciated!
     
    terpfan1980, Nov 1, 2018
    #5
  6. BlackMamba218 Win User

    Xbox OneGuide Missing Channels - DirecTV

    Missing channels in the Oneguide as well. Major networks missing like NBC.
  7. BenEBoy Win User

    OneGuide TV listings missing programme information UK

    I'm having the same issue. Oneguide doesn't display any information for certain channels. Clearing Oneguide and History doesn't have any impact. Also, some channels are missing or in the wrong order.
  8. Jordan111 Win User

    OneGuide channels are wrong after Time Warner Cable new lineup

    Since TWC is consolidating SD and HD channels, AMC now shows as channel 35.

    There is a OneGuide setting that will automatically hide duplicate SD channels if an HD channel exists. Since I had this enabled, OneGuide did not even show channel 35.

    So if a channel is completing missing from OneGuide, it may help to disable that setting until the new OneGuide is released.

    After disabling that option, I went through the guide and set as many favorites as I could using the old SD channels (many of which seem to be the same). I will just rely on using favorites until this is sorted out.
  9. IronWill Win User

    OneGuide missing channels

    It's been nearly a year since I've been able to use One Guide due to bad channel information. As my cable provider continues to add and move channels these changes rarely appear in One Guide. I have make several attempts to get help with this through forums,
    chat, email and report submission on my Xbox One. I really don't understand how TiVo can update new channels or channel changes within 24-48 hours, but it takes months and multiple requests to get updates to the One Guide channel listings. There needs to
    be a method to either submit these updates via a form or allow me to add channels manually to my One Guide. Once again I am listing the channel additions, changes and bad listings below:

    Cable Provider = CableONE

    Zip Code = 36207

    Channels and descriptions

    414 - NatGeo Wild HD

    416 - BravoHD

    427 - ScienceHD

    440 - SproutHD (One Guide lists as NickHD)

    442 - NFL Red Zone HD (One Guide lists as Comedy Central HD)

    443 - Travel HD

    446 - Headline News HD (One Guide lists as Spike HD)

    466 - MeTV HD

    499 - OutdoorTV HD

    525 - Fox Business HD (One Guide lists as MTV HD)

    527 - BBC America HD

    528 - ID HD

    532 - TVOne HD

    535 - ESPNU HD
  10. Mister Quimby Win User

    OneGuide missing channels

    Hey there CPUFox!

    Glad to hear that the issue has been sorted! If any issues pop up in the future, please go ahead and create a new thread. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting
    steps that you have tried. Thanks in advance!
Thema:

OneGuide missing channels

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